Performance Coordinator, Mental Health & AOD Programs

WA Primary Health Alliance - WAPHA; Western Australia; Hybrid; AUD 103,000 - 126,000; Full time

Benefits offered by this job

Hybrid working

Salary packaging

Employee Assistance Program

Parental leave

Christmas shutdown day

Job summary

WA Primary Health Alliance (WAPHA) is seeking two Performance Coordinators to enhance the delivery of commissioned mental health, AOD and chronic disease services across Western Australia. The roles sit in the Performance Team within the Commissioned Services portfolio and will drive performance monitoring and improvement activities to achieve optimal outcomes for service users.

Location is at WAPHA Head Office, Subiaco, with a hybrid working model.

Qualifications

• Tertiary qualification in a clinical discipline with extensive mental health/AOD/chronic conditions service delivery experience.
• Proven ability to build relationships and collaborative partnerships.
• Excellent communication skills including complex written reporting and influence.
• Experience in quality improvement activities and methodologies.
• Strong problem-solving, change management and leadership skills.
• Ability to analyse complex data and develop practical improvement solutions.
• Experience working with culturally diverse groups, including Aboriginal and Torres Strait Islander people.

Responsibilities

• Monitor service, activity and program performance through detailed data analysis and clinical insights.
• Identify areas for improved performance and collaborate with stakeholders to develop and implement action plans.
• Use data analytics and clinical insights to inform continuous improvements and ensure alignment with guidelines and commissioning intent.
• Support delivery of high-quality mental health, AOD and Chronic conditions services across WA through continuous improvement.
• Contribute to planning, development and implementation of new mental health treatment and support services.

Skills

Relationship building

Communication

Quality improvement

Data analysis

Change management

Leadership

Cross-cultural experience

Education

Clinical discipline qualification

Job description

WA Primary Health Alliance (WAPHA) is seeking two Performance Coordinators to enhance the delivery of commissioned mental health, AOD and chronic disease services across Western Australia. The roles sit in the Performance Team within the Commissioned Services portfolio and will drive performance monitoring and improvement activities to achieve optimal outcomes for service users.

Location is at WAPHA Head Office, Subiaco, with a hybrid working model.