People Systems & Services Advisor

Grill'd; Mackay; On-site; AUD 70,000 - 85,000; Full time

Job summary

A leading restaurant chain in Mackay is seeking a detail-oriented People Systems and Services Advisor to support HR initiatives and manage systems across its restaurants and support office. The ideal candidate has over 2 years of HR experience and strong communication skills. Join us to make a positive impact in a dynamic workplace committed to sustainability.

Benefits

Free burgers every month

Paid time off to volunteer

Career growth opportunities

Qualifications

• 2+ years in a similar HR position.
• Exposure to HR systems.
• Understanding of HR policies and practices.

Responsibilities

• Generate employee contracts and manage offboarding.
• Maintain accurate employee data in HR systems.
• Manage working rights and visa compliance.
• Oversee deployment of employee surveys.
• Support recognition and reward programs.
• Provide coaching on employee relations.
• Create reports from HR systems.

Skills

Attention to detail

Effective communication

Prioritization

Education

Relevant HR qualifications

Job description

About Grill’d

Grill'd Healthy Burgers is more than just a burger company - we're in the business of good burgers that do good for people and the planet. We believe that everyone plays a vital role in helping us create a better future, one delicious burger at a time. That's why we're committed to sustainability initiatives in our restaurants, pioneering meat-free menu options, supporting local community organisations, and donating over 51,000 burgers to those in need. If you want to be part of a revolution to liberate burgers, join us!

If you’re ready to make a positive impact and join a fast-paced, dynamic environment, this is your chance!

Why You’ll Love Grill’d?

• Epic Office Culture: From active adventures and community events to fun social gatherings, our workplace buzzes with energy and camaraderie.
• Live Our Values: Passion, Leadership, Ownership, Trust, and Sustainability are more than just words – they're our secret sauce for success.
• Career Growth Opportunities: Develop your soft skills, explore new departments, or rise through the ranks – we're invested in helping you grow.
• Make a Difference: We care deeply about our planet, community, and people. Enjoy paid time off to volunteer with our charity partners and create a real impact.
• Burger Perks: Love what you do and what you eat! Enjoy free burgers every month as part of the team.
• Supportive Team Environment: Thrive in a workplace that celebrates innovation, fosters professional growth, and values your contributions

About the Role

As a People Systems and Services Advisor, you’ll play a critical role in delivering HR initiatives, supporting processes, and maintaining HR systems across our Restaurants and Support Office. You'll ensure our people practices reflect business needs and adapt to our growing, fast-paced environment.

In this role, you will:

• Generate employee contracts, salary reviews, and manage offboarding processes.
• Maintain accurate and compliant employee data across HR systems, ensuring everything is up-to-date.
• Proactively manage working rights and visa compliance, ensuring adherence to policies and regulations.
• Oversee the deployment of surveys for onboarding, engagement, and offboarding.
• Support the Grill’d Recognition and Reward Program and manage performance and remuneration review processes.
• Provide managers with coaching and advice on employee relations (ER) matters, including performance and conflict resolution.
• Create reports from HR systems to track key metrics and provide insights.

What We’re Looking For

We’re seeking a detail-oriented and proactive HR professional who can manage multiple tasks and processes. Ideally, you’ll bring:

• Experience: 2+ years in a similar HR position, with exposure to HR systems.
• Skills: Exceptional attention to detail, effective communication skills, and the ability to manage priorities.
• Attributes: A "can-do" attitude, resilience, and a passion for sharing knowledge and driving improvements.
• Knowledge: Understanding of HR policies and practices, with relevant qualifications (preferred).

Ready to Apply?

If you’re a self-starter with a passion for projects and stakeholder engagement, we’d love to hear from you! Please apply today.