People Systems Data Analyst - South Bank, QLD

Flight Centre; Brisbane; On-site; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Great Place To Work Australia

Staff discounts and travel privileges

Learning & development opportunities

Employee wellness programs

Career progression across FlightCentre

Job summary

Flight Centre Australia is seeking a detail-oriented Data Analyst to support the People Systems data auditing tool and coach HR, Payroll and business users. You will investigate data exceptions, guide Workday corrections, and help align data across systems while building basic Workday reports for auditing.

The role emphasizes data quality, process adherence, and collaboration with HR, GPS, payroll and stakeholders.

Qualifications

• 0–2 years’ experience working with HR, payroll or HRIS data, with Workday experience preferred
• Hands-on experience with data using Microsoft Excel or similar data analysis tools
• Confidence using Excel to manipulate structured data and validate information
• Exposure to HR processes, payroll, HR tech, data analysis or business analysis
• Strong attention to detail and data quality
• Analytical and problem-solving skills to identify data anomalies and root causes
• Ability to follow established processes with guidance
• Desire to learn Workday and HR data skills
• Experience in support, data analysis, payroll or HR operations is advantageous
• Qualifications in HR, Business Administration, Information Systems or Data Analytics

Responsibilities

• Support users of the People Systems data auditing tool and explain audit findings
• Coach HR, Payroll and business users on audits, results and resolving exceptions
• Investigate data exceptions and determine corrections
• Guide Workday corrections using business processes
• Support bulk data corrections, testing and approvals
• Align data across Workday, local payroll systems and Core
• Build and maintain basic Workday reports for auditing
• Identify data quality trends and root causes for improvements
• Support validation and regression testing for Workday releases
• Create and maintain user guides and knowledge resources
• Build relationships with HR, GPS, payroll and stakeholders

Skills

HR data handling

Payroll data

Data analysis

Excel proficiency

Workday awareness

Problem solving

Attention to detail

Coaching others

Education

HR/Business/Data Analytics degree

Tools

Workday

Excel

Job description

DAY TO DAY YOU WILL

• Support users of the People Systems data auditing tool, helping them understand audit findings, flagged records and required actions.
• Coach HR, Payroll and business users on running audits, interpreting results and resolving exceptions.
• Investigate data exceptions, identify root causes and determine where corrections need to be made.
• Guide users through Workday corrections using appropriate business processes, or action corrections where required and permitted.
• Support bulk data corrections, testing and approvals under the guidance of senior team members.
• Help align data across Workday, local payroll systems and Core by identifying where corresponding corrections are needed.
• Build and maintain basic Workday reports to support auditing and validation.
• Identify recurring data quality trends and root causes to support process and training improvements.
• Support validation and regression testing for Workday releases and system changes, including logging defects.
• Create and maintain user guides, job aids, FAQs and knowledge resources.
• Build strong working relationships with HR, GPS, payroll and other stakeholders, and contribute to workshops and requirements-gathering activities.

YOU'LL BE PERFECT IF YOU HAVE

• 0–2 years’ experience working with HR, payroll or HRIS data, with Workday experience preferred, or demonstrated aptitude for learning complex systems.
• Hands-on experience working with data using Microsoft Excel or similar data analysis and reporting tools, including reviewing, comparing, validating and identifying issues within datasets.
• Confidence using Excel to work with structured data, with experience using functions, filters, sorting or other features to investigate and validate information.
• Exposure to HR processes, payroll, HR technology, data analysis or business analysis in a professional environment.
• Strong attention to detail and a commitment to data quality and accuracy.
• Good analytical and problem-solving skills, with the ability to identify data anomalies, investigate discrepancies and trace issues to their root cause.
• Ability to follow established processes and work effectively with guidance.
• A proactive approach to learning and a genuine interest in developing Workday and HR data expertise.
• Confidence explaining data and system concepts to non-technical users and coaching others.
• Experience in a support, data analyst, payroll or HR operations role is advantageous.
• Qualifications in Human Resources, Business Administration, Information Systems, Data Analytics or a related field.
• Workday training or certification is advantageous but not essential, with the opportunity to develop this capability in the role.

What you'll Enjoy

• Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry -Flight Centre Travel Group Australia is proud to be a certifiedGreat Place To Work® Australia New Zealand Pty Ltd
• Our People: FCTG is an Equal Opportunity Employer and encourage all suitably qualified applicants to apply, including Aboriginal and Torres Strait Islander People and people from racial, ethnic, or ethno-religious minority groups and people with disability
• Development: Individualised Learning & Development pathway options
• Access to 'LinkedIn Learning' for ongoing skills development: over 24,500 courses in over 20 languages
• Exclusive Staff Discounts: Accessible via our employee-only portal with 350+ of Australia’s leading retailers,health and wellness discounts, financial planning advice, employee share plan and more
• Travel Discounts: Including family and friends - flights, hotels, tours, cruises, travel insurance and more
• Brightness of Future: Career opportunities in a network of brands and businesses across theglobe -we promote from within
• Corporate Health Discounts: Access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to internal gym
• Mental Health: Support and Employee Assistance Program for staff and family
• Social: Regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Bangkok in 2026)
• Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising; paid parental and volunteer leave
• Sustainability: The protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment
• Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

#FCB