People Systems Analyst

Jobtailor; Richmond Shire; On-site; AUD 90,000 - 130,000; Full time

Job summary

Jobtailor in Australia seeks a People Systems specialist to support Workday HCM configuration across HR modules, focusing on reliability, data quality and user experience. You will collaborate with stakeholders to translate business needs into practical system changes and contribute to automation initiatives.

This role requires hands-on Workday experience, strong problem solving, and a proactive, detail-oriented approach with an eye for continuous improvement and AI-enabled capabilities.

Qualifications

• Broad knowledge of the HR Tech landscape.
• At least 2 years hands-on experience configuring Workday HCM across multiple functional areas as listed above.
• Proven experience configuring business processes, security, reporting and data loads; exposure to integrations is an advantage.
• Understanding of people processes and how they translate into practical system design.
• Ability to troubleshoot issues, manage requests, ticketing triage and resolution.
• Strong stakeholder engagement, communication and prioritisation skills, with the ability to balance BAU support and project delivery.
• A proactive, curious and detail-oriented approach, with a continuous improvement mindset and a strong focus on user experience.
• Experience with (or displayed interest in) automations, AI best practice & agents is advantageous.

Responsibilities

• Support the ongoing operation and optimisation of Workday and connected people systems, with a focus on reliability, data quality and user experience.
• Maintain configuration across relevant Workday modules (HCM, Advanced Compensation, Recruiting, Talent & Performance, Absence & Time Tracking), including tenant setup, business processes, security, integrations, reporting and mass data activities.
• Support exploration and adoption of new platform capability, including AI-enabled features and other opportunities to improve how work gets done.
• Work alongside our stakeholders to understand business needs, solve problems and deliver fit-for-purpose platform improvements.
• Investigate issues, assess impacts and translate requirements into practical system changes, workarounds or recommendations.
• Coordinate release activity, testing and deployment to ensure changes are implemented safely and effectively.
• Manage requests and system incidents end to end, escalating where needed and keeping stakeholders informed.
• Contribute to process simplification, automation and self-service improvements that reduce manual effort and improve employee and leader experience.
• Represent the People Systems team on key projects for People & Culture

Skills

Workday HCM Configuration

Data Quality Management

Stakeholder Engagement

Troubleshooting

Automation and AI Best Practices

Communication

Prioritization

Detail-Oriented

Curiosity

Tools

Workday HCM

Advanced Compensation

Recruiting

Talent & Performance

Absence & Time Tracking

Business Process Configuration

Reporting

Data Loads

Integrations

Troubleshooting

Job description

• Support the ongoing operation and optimisation of Workday and connected people systems, with a focus on reliability, data quality and user experience


• Maintain configuration across relevant Workday modules (HCM, Advanced Compensation, Recruiting, Talent & Performance, Absence & Time Tracking), including tenant setup, business processes, security, integrations, reporting and mass data activities


• Support exploration and adoption of new platform capability, including AI-enabled features and other opportunities to improve how work gets done


• Work alongside our stakeholders to understand business needs, solve problems and deliver fit-for-purpose platform improvements


• Investigate issues, assess impacts and translate requirements into practical system changes, workarounds or recommendations


• Coordinate release activity, testing and deployment to ensure changes are implemented safely and effectively


• Manage requests and system incidents end to end, escalating where needed and keeping stakeholders informed


• Contribute to process simplification, automation and self-service improvements that reduce manual effort and improve employee and leader experience


• Represent the People Systems team on key projects for People & Culture

Requirements

• Broad knowledge of the HR Tech landscape


• At least 2 years hands‑on experience configuring Workday HCM (in‑house or consulting) across multiple functional areas as listed above


• Proven experience configuring business processes, security, reporting and data loads; exposure to integrations is an advantage.


• Understanding of people processes and how they translate into practical system design


• Ability to troubleshoot issues, manage requests, ticketing triage and resolution


• Strong stakeholder engagement, communication and prioritisation skills, with the ability to balance BAU support and project delivery


• A proactive, curious and detail -oriented approach, with a continuous improvement mindset and a strong focus on user experience.


• Experience with (or displayed interest in) automations, AI best practice & agents is advantageous

Core Competencies

Demonstrates expertise in configuring Workday HCM across multiple functional areas, with a strong focus on data quality, user experience, and process optimization. Proficient in stakeholder engagement and problem-solving to deliver effective platform improvements and automation solutions.

Highest-signal resume keywords

• Workday HCM Configuration


• Business Process Configuration


• Stakeholder Engagement


• Data Quality Management


• Automation and AI Best Practices

ATS Optimization Keywords

Hard Skills

• Workday HCM


• Advanced Compensation


• Recruiting


• Talent & Performance


• Absence & Time Tracking


• Business Process Configuration


• Reporting


• Data Loads


• Integrations


• Troubleshooting

Soft Skills

• Communication


• Prioritization


• Detail-Oriented


• Proactive Approach


• Curiosity

Industry Keywords

• People Systems


• Process Simplification


• User Experience


• Continuous Improvement

Tools & Technologies

• HR Tech Landscape


• Ticketing Systems