People Operations Manager

ClickView Limited; Sydney; On-site; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Wellbeing leave

Flexible working hours

Discounts and wellbeing perks

L&D budgets

Wellbeing policy & EAP

Parental leave 16 weeks

Socials, conferences and snacks

Job summary

ClickView Limited in Sydney is seeking a strategic Head of People Operations to lead our global people function, reporting to the CEO and guiding a small team across Australia, the UK and the US. The role is a 14-month fixed-term contract with a hands-on, execution-focused approach.

This position focuses on strategy, leadership development, and scalable HR processes in a fast-growing ed-tech environment, with potential for permanent opportunities as the business grows.

Qualifications

• Strong People/HR leadership with autonomous remit.
• Generalist HR expertise and knowledge of Australian employment law.
• Experience partnering with Executive and senior leaders to influence outcomes.
• Hands-on operational executor from planning to implementation.
• Highly organized with attention to detail in a fast-moving environment.
• Data-driven using people insights and metrics to inform decisions.

Responsibilities

• Shape and deliver global people strategy with the CEO and Executive team.
• Lead and develop the People team and drive high-impact initiatives.
• Oversee organisational structure and talent reviews to support growth.
• Drive high performance, engagement and development across the business.
• Oversee recruitment and guide hiring decisions with the People team.
• Use people data and metrics to inform decisions and improve performance.
• Ensure People policies and practices are compliant across regions.
• Own company-wide OKR process and drive adoption.
• Lead leadership development and capability-building initiatives.
• Lead AI training and enablement across the company.

Skills

People leadership

Generalist HR

Executive partnerships

Data-driven HR

Job description

• Lead our global People Operations function, driving strategy and execution
• Join a company where people experience and culture are genuinely at the heart of what we do
• Full-time, 14-month fixed-term contract, from early November 2026 to mid-December 2027

Why Join Us?

Do you want to shape the future of education?

At ClickView, we're on a mission to empower teachers and captivate students through the power of video. We create engaging learning experiences that inspire and improve outcomes for students of all ages and backgrounds around the world.

Join our passionate team and be part of something that's more than just a job, it's a mission we truly believe in. We're committed to helping you develop your skills, explore new areas and really shine in your career. At ClickView, your ideas and creativity aren't just welcomed, they're celebrated.

Ready to discover your potential with us?

The role

Reporting directly to the CEO and working closely with our Executive team, you'll lead a team of two and take ownership of People Operations across our 140-person global business, spanning Australia, the UK and the US. We're looking for someone who combines strong HR and People experience with a genuinely hands-on, operational and execution-focused approach.

You'll ensure the People function runs smoothly day to day while leading company-wide projects that have a meaningful impact on how we work and grow. We're a fast-moving business, so you'll need to be comfortable balancing multiple priorities and adapting as things change, while ensuring work is thoughtful, well planned and executed to a high standard.

Although this is a fixed-term contract to cover maternity leave, our business is continuing to grow and there may be potential for a permanent opportunity beyond the initial contract.

Your responsibilities

People Operations

• Shape and deliver our global people strategy, partnering closely with the CEO and Executive team on people and organisational priorities
• Lead and develop the People team, ensuring strong day-to-day operations alongside the delivery of high-impact initiatives
• Lead organisational structure and talent reviews, ensuring our teams are set up effectively to support performance and future growth
• Drive high performance, engagement and development across the business, coaching leaders to build and lead high-performing teams
• Oversee recruitment across the business, providing guidance and support to the People team and leaders to ensure we attract great talent and make high-quality hiring decisions
• Use people insights, workforce data and key metrics to inform decision-making, measure success and continuously improve organisational performance
• Provide pragmatic HR advice and ensure our People policies and practices remain effective and compliant across our regions

Key Projects

• Own and evolve our company-wide OKR process, coordinating planning cycles and driving ongoing adoption and accountability
• Co-design and deliver leadership development, talent management and capability-building initiatives across the business
• Lead AI training and enablement across the company, building AI capability, confidence and adoption across our teams

What we're looking for

• Strong People/HR leadership experience, including leading and developing high-performing teams and operating autonomously across a broad People remit; previous experience leading a People function would be highly regarded
• Strong generalist HR experience and knowledge of Australian employment legislation, with the confidence and judgement to independently manage complex people matters; experience across the UK and/or US would be highly beneficial
• Proven experience partnering directly with Executive and senior leadership teams, building trusted relationships and influencing business outcomes through strategic People initiatives
• A strong, hands-on operational executor with demonstrated experience taking complex projects from planning through to implementation and measuring their impact
• Highly organised with exceptional attention to detail and the ability to manage multiple priorities in a fast-moving environment
• A data-driven approach, using people insights and metrics to inform decisions and measure impact

Benefits:

• Extra paid Wellbeing and Volunteering leave to care for yourself and others
• Flexible working hours and arrangements to accommodate different working preferences and personal situations
• Access to a wide range of discounts to support wellbeing and financial health
• L&D budgets and professional opportunities available, so you can continue growing to be the best you
• Wellbeing policy and EAP access, we put your mental health and wellbeing first
• Generous parental leave policy where we offer an additional 16 week's full pay
• Regular socials, conferences and free snacks to celebrate the hard work of our team + amazing harbour front office views