People Operations Lead, Global

Jobgether; Melbourne; On-site; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Wellbeing platform access

Volunteer day annually

Birthday leave

Job summary

Kindred is seeking a Payroll Operations Lead to support the Payroll Manager in processing fortnightly and monthly payrolls, ensuring accuracy, timeliness and compliance across UK statutory requirements.

You will manage payroll data, respond to employee queries, prepare reports for Regional Directors, and coordinate with HMRC and pension schemes, while upholding strict data confidentiality and quality standards.

Qualifications

• Experience processing end-to-end payrolls.
• Working knowledge of payroll legislation and statutory payroll requirements.
• Ability to use payroll software and Microsoft Excel to process payroll data accurately.
• Ability to complete payroll tasks accurately within strict deadlines.
• Ability to handle confidential payroll information appropriately.
• Ability to communicate clearly and professionally with employees, managers, internal teams and external bodies.

Responsibilities

• Process fortnightly and monthly payrolls accurately and on time.
• Create payroll timesheet batches.
• Check final calculation reports and amend as required.
• Create and send BACS files.
• Send payslips, P45s and P60s electronically.
• Complete period-end payroll processes and PAYE returns.
• Manage payroll inbox and respond to employee queries.
• Set up new joiners on payroll and contract systems.
• Manage tax codes and loan notifications.
• Calculate holiday and sickness pay.
• Manage TUPE in and TUPE out activity.
• Create payroll reports for Directors.
• Liaise with internal departments on payroll matters.

Skills

Payroll processing

Excel proficiency

Data handling

Attention to detail

Communication skills

Deadline compliance

Education

Payroll qualification

Tools

Templa CMS

Employment Hero

Job description

Payroll Operations Lead

Payroll Operations Lead

Reporting to the Payroll Manager, the Payroll Operations Lead supports the effective running of Kindred’s payroll function. The role is responsible for processing fortnightly and monthly operative payrolls, ensuring payroll activity is completed accurately, efficiently and within required deadlines, while supporting payroll compliance, employee queries and payroll reporting.

About this role

Duties and Responsibilities

Payroll Processing:

• Process fortnightly and monthly operative payrolls accurately and within agreed deadlines.
• Create payroll timesheet batches for completion.
• Check final calculation reports and make amendments where required.
• Create and send BACS files.
• Send payslips, P45s and P60s electronically to employees.
• Complete period-end payroll processes and statutory PAYE returns.

Payroll Administration and Employee Data:

• Manage the payroll inbox and respond to day-to-day employee payroll queries.
• Set up new joiners on payroll software and the contract management system.
• Manage and process employee tax codes, National Insurance, student loan and postgraduate loan notifications.
• Manage and process attachment of earnings orders.
• Calculate and review holiday pay and sickness pay.
• Manage TUPE in and TUPE out payroll activity.

Compliance, Reporting and Year-End:

• Complete HMRC Full Payment Submissions and communicate with HMRC where required.
• Create payroll reports for each payroll period for Regional Directors.
• Manage workplace pension activity, including Now Pensions administration.
• Liaise with internal departments on payroll-related matters.

Essential Criteria:

• Experience running end-to-end payrolls.
• Experience working with in-house payroll.
• Previous experience using Cloud Based payroll software and systems – currently using Templa CMS and Employment Hero.
• Sound and up-to-date knowledge of payroll legislation and legal routes.
• Proficient with Microsoft Excel and comfortable working with large volumes of data.
• Excellent attention to detail with the ability to follow issues through to resolution.
• Ability to work under pressure and to short, strict deadlines.
• Good decision-making skills, professional judgement and discretion.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally at all levels.

Desirable Criteria:

• Finance or payroll qualification.
• Workplace pension knowledge.
• Knowledge of Local Government Pension Scheme administration.
• Previous knowledge of contract management software.
• Knowledge of TUPE employment contracts.

Our Benefits:

• Access to an online Wellbeing platform to help support a healthy mind and body
• A paid volunteering day annually – from helping at your local food bank or planting trees you can choose
• Your birthday off! – you will be given an additional day of annual leave for your birthday
• Awareness Days – you will be able to take part in various awareness day activities throughout the year highlighting specific causes and issues
• Opportunities to get involved in fund raising activities for our Corporate Charity.
• Above & Beyond Reward Scheme – to recognise and thank those employees who go the extra mile
• A death in service policy that pays out to protect your loved ones

Minimum Criteria Disclosure

We give full and fair consideration to all applicants. We will interview everyone who has declared they have a disability, or has served or is serving in the armed forces, if they meet the minimum criteria for the position

Minimum Requirements:

• Experience processing end-to-end payrolls.
• Working knowledge of payroll legislation and statutory payroll requirements.
• Ability to use payroll software and Microsoft Excel to process payroll data accurately.
• Ability to complete payroll tasks accurately within strict deadlines.
• Ability to handle confidential payroll information appropriately.
• Ability to communicate clearly and professionally with employees, managers, internal teams and external bodies.

Additional Information:

Kindred are proud to be a bronze holder of the Defence Employer Recognition Scheme.

Kindred is a disability-confident employer and welcomes applicants from all backgrounds. We will support any reasonable adjustments to ensure a safe and inclusive working environment.

Important Information

Location: Head Office, Kindred, Unit A, The Courtyard, Alban Park, Hatfield Road, St. Albans, England, Hertfordshire, AL4 0LA

Date Posted: 2nd November 2026

Closing Date: 6th November 2026

Industry: Facilities Management

Job Type: Full time

Salary: Based on Experience

What you will need

Required criteria

• Experience running end-to-end payrolls.
• Experience working with in-house payroll.
• Previous experience using Cloud Based payroll software and systems – currently using Templa CMS and Employment Hero.
• Sound and up-to-date knowledge of payroll legislation and legal routes.
• Proficient with Microsoft Excel and comfortable working with large volumes of data.
• Excellent attention to detail with the ability to follow issues through to resolution.
• Ability to work under pressure and to short, strict deadlines.
• Good decision-making skills, professional judgement and discretion.
• Excellent written and verbal communication skills, with the ability to communicate clearly and professionally at all levels

Desired criteria

• Knowledge of TUPE employment contracts.
• Previous knowledge of contract management software.
• Knowledge of Local Government Pension Scheme administration.
• Workplace pension knowledge.
• Finance or payroll qualification.

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