People Operations Lead

Wwshemi; Gold Coast City; Presencial; AUD 79 000 - 125 000; Tempo integral

Resumo da oferta

Amazon Logistics is seeking an Operations Shift Manager to lead the AMZL Exchange Point team at Heathwood, QLD. You will drive safety culture, coordinate with cross-functional teams, and implement process improvements to ensure fast, accurate deliveries.

A Bachelor’s degree and strong leadership are expected. This role requires flexible shifts, weekends or nights as needed, and the ability to oversee a large hourly workforce in a fast-paced logistics environment.

Qualificações

• Experience leading sizable teams in operations or logistics.
• Strong problem-solving and analytical abilities; dives deep into processes.
• Excellent verbal and written communication skills.
• Experience with performance metrics and process improvement initiatives.
• Willingness to work flexible schedules including weekends and nights.

Responsabilidades

• Lead and develop a team of Amazon associates on shift.
• Maintain health and safety standards and promote a safety culture on-site.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Identify and drive process improvements using lean tools.
• Support, mentor and motivate hourly workforce.
• Ensure efficient delivery processes and timely, accurate customer orders.
• Require physical effort including pushing, pulling, bending, and lifting.

Conhecimentos

Team leadership

Operations management

Problem solving

Communication skills

Process improvement

Flexibility with shifts

Data analysis

Formação académica

Bachelor's Degree

Ferramentas

MS Word

MS Excel

PowerPoint

Outlook

Descrição da oferta de emprego

Operations Shift Manager, Amazon Logistics

Here at Amazon we are currently seeking an Operations Shift Manager to join the business and play a critical role in leading our team of associates within our AMZL Exchange Point at Heathwood, QLD.

Salary Range - AUD 79,423 to AUD 125,000

Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

• Leading and developing a team of Amazon associates
• Maintaining Health and Safety standards, while promoting a Health and Safety culture on-site.
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Proactively identifying and leading process improvement initiatives and Lean tools.
• You’ll need to push, pull, squat, bend, and reach varying weights.
• You will be an inspiring leader within our Delivery Stations, working to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost‑effectively as possible. Along with your peers, you'll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.
• You will support, mentor, and motivate your hourly workforce.
• You will maintain Health and Safety standards, while promoting a Health and Safety culture on-site.
• You will collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• You will need to push, pull, squat, bend, and reach varying weights.
• You will stand and walk for up to 10 hours during shifts.

Basic Qualifications:

• Working experience in Operations, Supply Chain/Logistics, or a related field.
• Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships.
• Demonstrate ability in problem‑solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes.
• Excellent communication skills, both verbal and written.
• Experience with performance metrics and process improvement.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Preferred Qualifications:

• Candidates must be flexible to work weekends and/or shifts regularly.
• Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point and Outlook.
• Bachelor's Degree from an accredited university or equivalent qualification.

Eligibility:

• Applicants must be Australian citizens.

Note: This job requires a current Australian Government Defence security clearance, which will be checked as part of the hiring process.