People Experience Manager

TPG Telecom; Sydney; Hybrid; AUD 110,000 - 160,000; Full time

Benefits offered by this job

Flexible hybrid work

Stay Connected Mobile

Stay Connected NBN

Learning Hub access

Corporate partner discounts

Job summary

TPG Telecom is seeking a People Experience Manager to provide strategic and operational HR support across Wholesale, Enterprise & Government. You will partner with General Managers and senior leaders to shape people strategies that enable clear, capable and connected teams.

The role is a 12-month fixed-term contract with a flexible hybrid working model. You will lead strategic people initiatives, coach leaders, manage employee relations, and drive engagement programs while collaborating with

Qualifications

• Experience in employee relations, legislative frameworks, general HR Policies, workforce planning and management.
• Experience in people monitoring, measurement and metrics and HR principles.
• Excellent influencing skills at all levels.
• Excellent interpersonal skills.
• Ability to manage complex internal relationships.
• Facilitation and presentation skills.
• Strategic thinking with practical delivery.
• Ability to communicate with honesty, respect, authenticity and humility.

Responsibilities

• Develop and implement people strategies to support your business group performance.
• Actively participate in the business group leadership team, performing a people leadership role by: providing strategic people leadership advice to the General Manager and Senior Leaders of your business group and to continuously enhance people and business results.
• Proactively influence, coach and challenge all people related activity.
• Shape and influence the delivery of the people strategy through business leaders.
• Provide regular feedback to leaders in the business unit to ensure ongoing self-awareness and continuous improvement.
• Support the facilitation of HR training programs including those for compliance and effective people practices where required.
• Oversee all aspects of operational HR within the business group and working closely with People Experience Partnering teams and leaders to ensure high-quality and effective people practices throughout the business group.
• Provide advice to leaders on people related issues; proactively, coaching, influencing and challenging all people related activity and decisions.
• Manage and resolve employee relations issues within your business group.
• In partnership with the HRBP responsible for support, evaluation of survey data, production of communication and facilitation of solutions to address engagement issues.
• Work with leaders to both support and formulate action plans plus provide ongoing feedback on how leaders can improve engagement within their areas.

Skills

Employee relations

Legislative frameworks

HR policies

Workforce planning

HR metrics

Influencing skills

Interpersonal skills

Facilitation

Strategic thinking

Honesty and humility

Job description

JOB DESCRIPTION
As a People Experience Manager, you will provide strategic and operational HR support to Wholesale, Enterprise & Government by partnering with the General Managers and senior leaders to develop and implement people strategies that enable our people to be clear, capable and connected.

This role is a 12 month Fixed Term Contract.

• Develop and implement people strategies to support your business group performance.
• Actively participate in the business group leadership team, performing a people leadership role by:
• Provide strategic people leadership advice to the General Manager and Senior Leaders of your business group and to continuously enhance people and business results.
• Proactively influence, coach and challenge all people related activity.
• Shape & influence the delivery of the people strategy through business leaders.
• Provide regular feedback to leaders within the business unit to ensure ongoing self-awareness and continuous improvement.
• Support the facilitation of HR training programs including those for compliance and effective people practices where required.
• Oversee all aspects of operational HR within the business group and working closely with People Experience Partnering teams and leaders to ensure high-quality and effective people practices throughout the business group.
• Provide advice to leaders on people related issues; proactively, coaching, influencing and challenging all people related activity and decisions.
• Manage and resolve employee relations issues within your business group.
• In partnership with the HRBP responsible for support, evaluation of survey data, production of communication and facilitation of solutions to address engagement issues.
• Work with leaders to both support and formulate action plans plus provide ongoing feedback on how leaders can improve engagement within their areas.

Your Opportunity

JOB DESCRIPTION
As a People Experience Manager, you will provide strategic and operational HR support to Wholesale, Enterprise & Government by partnering with the General Managers and senior leaders to develop and implement people strategies that enable our people to be clear, capable and connected. This role is a 12 month Fixed Term Contract.

Responsibilities

• Develop and implement people strategies to support your business group performance.
• Actively participate in the business group leadership team, performing a people leadership role by:
• Provide strategic people leadership advice to the General Manager and Senior Leaders of your business group and to continuously enhance people and business results.
• Proactively influence, coach and challenge all people related activity.
• Shape & influence the delivery of the people strategy through business leaders.
• Provide regular feedback to leaders in the business unit to ensure ongoing self-awareness and continuous improvement.
• Support the facilitation of HR training programs including those for compliance and effective people practices where required.
• Oversee all aspects of operational HR within the business group and working closely with People Experience Partnering teams and leaders to ensure high-quality and effective people practices throughout the business group.
• Provide advice to leaders on people related issues; proactively, coaching, influencing and challenging all people related activity and decisions.
• Manage and resolve employee relations issues within your business group.
• In partnership with the HRBP responsible for support, evaluation of survey data, production of communication and facilitation of solutions to address engagement issues.
• Work with leaders to both support and formulate action plans plus provide ongoing feedback on how leaders can improve engagement within their areas.

What You’ll Bring

• Experience in employee relations, legislative frameworks, general HR Policies, workforce planning and management.
• Experience in people monitoring, measurement and metrics and HR principles.
• Excellent influencing skills at all levels.
• Excellent interpersonal skills.
• Ability to manage complex internal relationships.
• Facilitation and presentation skills.
• Strategic thinking with practical delivery.
• Ability to communicate with honesty, respect, authenticity and humility.

What's in it for you?

• Flexible hybrid way of working (from home and office)
• ‘Stay Connected Mobile’ – Access to a free mobile plan
• ‘Stay Connected NBN’ – Access to a free, high speed NBN plan (up to 500 Mbps)
• Access to TPG Learning Hub platform and internal development opportunities
• Access to Corporate Partner Discounts

Don’t meet every single requirement? That’s OK! At TPG Telecom, we’re all about creating an accessible workplace where everybody feels safe to bring their authentic self to work - regardless of background. If you think this role is a great fit for you but some of the qualifications don’t align with your experience, we still encourage you to apply - you might just be the perfect candidate for a similar role with us! Learn more about life at TPG Telecom here.

TPG Telecom also acknowledges the Gadigal People of the Eora Nation as the Traditional Custodians of lands and waterways where this office can be found in Barangaroo.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.