People & Culture Administration Officer

Hume Bank Limited; Albury City; Presencial; AUD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Hume Bank Limited is seeking a People & Culture Administration Officer to provide reliable, confidential administrative support across onboarding, documentation and employee records. You will assist with recruitment coordination, correspondence, system updates and reporting to help the People & Culture team deliver a positive employee experience.

You'll work across priorities, ensuring accurate data, timely responses and compliant records, while demonstrating discretion and a proactive approach

Formación

• Experience in administration, coordination, customer service, or office support within People & Culture settings.
• Strong organisation skills with ability to manage competing priorities and meet deadlines.
• Attention to detail and reliability in handling confidential information.
• Clear, professional communication with employees and leaders.
• Familiarity with MS Office applications and ability to learn new systems quickly.

Responsabilidades

• Coordinate People & Culture administration activities including onboarding, documentation and employee records.
• Maintain accurate employee data across systems and records.
• Support recruitment administration, interview coordination and candidate communications.
• Provide first-level support for People & Culture inquiries with timely responses.
• Assist with meeting coordination, agendas, minutes and action tracking.
• Contribute to People & Culture projects, reporting and internal communications.
• Support compliance, audit and record-keeping requirements.

Conocimientos

Administration

Coordination

Customer service

Office support

People & Culture administration

Educación

Certificate III/IV in Business Administration or HR

Herramientas

Microsoft Office (Outlook, Teams, SharePoint)

Descripción del empleo

People & Culture Administration Officer

Support great employee experiences through quality administration, coordination and service.

Why join us?

• Join a collaborative People & Culture team where your work directly supports employees and leaders across the organisation.
• Play a key role in delivering a positive employee experience through recruitment, onboarding, correspondence, systems and people administration.
• Gain exposure to a broad range of People & Culture activities, projects and initiatives across the employee lifecycle.
• Be part of a customer-owned bank that genuinely values respect, growth, community and shaping a secure tomorrow.

About the role

The People & Culture Administration Officer provides reliable, accurate and confidential administrative support to help the People & Culture team operate efficiently and deliver a positive employee experience. This role is responsible for coordinating and maintaining key People & Culture administration activities, including employee records, onboarding documentation, correspondence, system updates, reporting support, meeting coordination and inbox management. You will act as an important point of contact for employee and leader enquiries, ensuring responses are professional, timely and customer-focused.

Working across a variety of People & Culture priorities, you’ll support the delivery of people processes, projects and initiatives while ensuring information remains accurate, compliant and well maintained. Success in this role requires strong attention to detail, excellent organisational skills and a genuine passion for supporting people.

What you can expect

• Coordinate People & Culture administration activities including onboarding, documentation, correspondence and employee record management.
• Maintain accurate employee data and documentation across People systems, files and records.
• Support recruitment administration, interview coordination and candidate communications.
• Provide first-level support for People & Culture enquiries, ensuring responses are timely, professional and customer-focused.
• Assist with meeting coordination, agendas, minutes, action tracking and team administration requirements.
• Contribute to People & Culture projects, process improvements, reporting activities and internal communications.
• Support compliance, audit and record-keeping requirements to ensure information remains current and accurate.

About you

To be successful in the role, you will:

• Have experience in administration, coordination, customer service, office support or People & Culture administration.
• Bring strong organisational skills with the ability to manage competing priorities and meet deadlines.
• Demonstrate excellent attention to detail and a commitment to maintaining accurate records and documentation.
• Communicate clearly, professionally and confidently with employees, leaders and stakeholders.
• Exercise discretion and maintain confidentiality when handling sensitive employee information.
• Have a strong internal customer service mindset and a commitment to delivering a positive employee experience.
• Be proficient in Microsoft Office applications including Outlook, Teams and SharePoint, with the ability to quickly learn new systems.
• Enjoy working collaboratively while taking ownership of tasks and using initiative within your role.
• Hold a current driver’s licence and be willing to travel occasionally across the Hume Bank footprint.
• A Certificate III or IV in Business Administration, Human Resources or a related discipline will be highly regarded.

About Us

Hume Bank exists to create a secure tomorrow - by connecting people and community through fair and accessible banking.

We’re customer-owned, which means our profits go back into better banking, stronger communities and better outcomes for our customers and employees.

Our values of With Respect, Growing Together and Shaping Tomorrow guide how we work, collaborate and support one another every day. We believe diverse perspectives make us stronger and we’re committed to creating an inclusive workplace where everyone feels valued and empowered to contribute.

This is your opportunity to join an organisation where people matter and where your contribution has real impact.

Applications close: 18 November 2026

This is a full-time permanent position based at our Head Office in Albury, NSW.

Hume Bank is an equal opportunity employer and welcomes applications from people of all backgrounds. We are committed to building an ethical, diverse and inclusive workplace where everyone is respected.

If you require any reasonable adjustments throughout the recruitment process, please contact *******@humebank.com.au.

Our process

Once applications close, we review all submissions against the role requirements and create a shortlist for further assessment. Successful candidates may be invited to an initial screening conversation before progressing to interview. Our interview process typically includes two stages, followed by industry-standard compliance and verification checks before an offer is made. We are committed to providing all applicants with an outcome for their application.