People and Culture Support Officer

Apply Now; Ballina Shire; On-site; AUD 55,000 - 63,000; Part time

Benefits offered by this job

Part-time salary range

Flexible work arrangements

Professional development

Job security

Health and wellbeing initiatives

Inclusive culture

Safety focus

Job summary

Ballina Shire Council is seeking an energetic, well-organised administrative professional to join the People and Culture team. The role supports customer service, payroll and data systems, delivering accurate information with a high level of confidentiality.

Hours are 28 per week, Monday to Thursday, with a strong teamwork focus. You should bring a certificate in business administration, extensive admin experience, and excellent MS Office skills to help reporting and compliance across the

Qualifications

• Certificate in business administration or equivalent.
• Extensive experience in administrative roles, including databases, reporting and document review.
• Ability to manage multiple tasks and deadlines with changing priorities.

Responsibilities

• Provide professional and responsive customer service and payroll support.
• Maintain people-related systems, records and workforce data for accurate reporting.
• Support compliance, reporting and workforce planning activities.
• Handle information confidentially and work across a team.

Skills

Customer service

Administrative tasks

Database management

Reporting

Multitasking

Communication skills

Teamwork

Confidentiality

Education

Certificate in business administration

Tools

Microsoft Office

Job description

Change your lifestyle and live and work in a vibrant community and great coastal environment.

Ballina Shire Council is situated on the Far North Coast of New South Wales, 20 minutes from Byron Bay and one hour from the Gold Coast. The shire is a popular tourism destination with pristine beaches, rainforest retreats and hinterland hideaways.

ABOUT THE ROLE

Position

We are looking for an energetic, well-organised and suitably experienced individual to join our People and Culture team. Reporting to the Coordinator People and Culture, this is an important support role that contributes to the effective delivery of People and Culture services across Council. The position is responsible for providing professional and responsive customer service, administrative and payroll support, ensuring information and services are delivered accurately, efficiently and with a high level of confidentiality.

A key responsibility is the maintenance of people-related systems, records and workforce data, supporting accurate reporting, organisational compliance, decision making and workforce planning.

Hours of work for this part time position are 28 hours per week worked across Monday to Thursday.

To be successful you will bring

• Behaviour that positively demonstrates Council's values of: creative, accessible, respect, energetic and safe.
• Certificate in business administration or equivalent.
• Demonstrated extensive experience in administrative roles, including maintaining databases, generating reports, and preparing and reviewing documents.
• Demonstrated ability to manage multiple tasks and deadlines efficiently, while adapting to changing priorities and resolving issues independently.
• Demonstrated experience and high level competence in the use of the Microsoft Office package.
• Proven highly developed communication skills, both oral and written.
• Sound interpersonal skills with the ability to provide excellent customer service and deal with sensitive issues using diplomacy, assertiveness and compassion.
• Proven experience working collaboratively in a team environment, contributing positively to division and organisational outcomes.

The rewards

• A part time annual salary range of $54,700 to $62,800 (plus 12% superannuation) dependent upon skills, experience and qualifications.
• Flexible work arrangements to support your lifestyle.
• Ongoing professional development and training opportunities
• Job security and a supportive, values-driven workplace culture
• Health and wellbeing initiatives, including Fitness Passport member options
• Meaningful work that contributes to the sustainability and liveability of our region.
• An inclusive culture where all our people are valued, EEO, diversity and differences are respected.
• An absolute focus on our peoples' safety and well being.
• Generous Award workplace conditions.

Specific enquiries

Fran Summerfield | Manager People and Culture | 02 6686 1496

Ballina: Where Coastal Charm Meets Modern Living

Ballina is a vibrant town that combines natural beauty, famous attractions, and modern amenities. Known for its stunning beaches, lush hinterland, and the scenic Richmond River, Ballina offers a laid-back lifestyle within a tight-knit community.

Ballina: Where Coastal Charm Meets Modern Living

Ballina is a vibrant town that combines natural beauty, famous attractions, and modern amenities. Known for its stunning beaches, lush hinterland, and the scenic Richmond River, Ballina offers a laid-back lifestyle within a tight-knit community.

Visitors flock to the iconic Big Prawn, a beloved landmark celebrating the region's fishing heritage, and Ballina's nearby Lighthouse Beach for spectacular coastal views and whale watching. The town's mild climate makes outdoor adventures like surfing, hiking, and river cruises enjoyable year-round.

With its ideal location just a short drive from Byron Bay and serviced by the Ballina Byron Gateway Airport, Ballina is easily accessible for both road and air travel. Locals and tourists alike benefit from excellent healthcare, education, and retail facilities, creating a unique balance of charm, convenience, and natural beauty for everyone to enjoy.