People And Culture Manager

Accor Apartments And Realty; Gold Coast City; Vor Ort; AUD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

ALL Heartist Membership

Family & Friends Discounts

Accor Live Limitless (ALL) Loyalty

Learn Your Way

Build Your Network

Worldwide Opportunities

Zusammenfassung

Accor on the Gold Coast is seeking a People & Culture Manager to act as custodian of our people, aligning HR strategy with property leadership. You will be the on-ground voice for people initiatives across your portfolio, driving talent growth and retention.

Work across employee relations, recruitment, recognition, and compliance to build a high-engagement culture. You will partner with local leaders to coach teams, support injury management, and deliver strategic HR programs that sustain

Qualifikationen

• Proven experience in a HR advisory or business partner role, preferably in hospitality or multi-site environments.
• Strong emotional intelligence with ability to build trust and influence stakeholders.
• Collaborative, organized and results-driven with a focus on quality.

Aufgaben

• Act as the primary point of contact for employee relations, performance management and disciplinary issues with guidance to management.
• Provide strategic support to injury management regarding Workers' Compensation claims.
• Partner with on-property leaders to coach and strengthen management capability and engagement.
• Assist with recruiting and selecting key operational positions within the region.
• Organise and coordinate reward and recognition events in collaboration with stakeholders.

Kenntnisse

HR Advisory

Business Partner

Employee Relations

Recruitment

Legislation Compliance

Stakeholder Management

Jobbeschreibung

Enjoy Access to Accor Hotels Global Staff Benefits

At Accor, we don't just offer jobs—we build extraordinary careers. As a global hospitality powerhouse with more than 300,000 Heartists across 110 countries and over 5,000 hotels, we believe our properties are only as vibrant as the people who run them. From luxury and lifestyle retreats to bustling city-centre hubs, we are creating a workplace culture where innovation is celebrated, individuality is embraced, and there are truly no limits to where your journey can take you.

Purpose

As our People & Culture Manager, you will be the custodian of our most valuable asset—our people. Serving as our strategic "eyes and ears on the ground", your energy and guidance will be invaluable in supporting our leadership teams. You will have a dedicated, highly visible emphasis on nurturing, growing and retaining our exceptional talent across your portfolio.

Primary Responsibilities

• Act as the primary point of contact for all matters related to employee relations, performance management, and disciplinary issues providing guidance and advisory support to management at property.
• Offer strategic support to our injury management team regarding Workers Compensation claims (without direct claim management involvement).
• Partner closely with operational leaders on-property to coach, mentor and strengthen their management capability, fostering a culture of high engagement and pride.
• Assist with recruiting and selecting key operational positions within the region.
• Organise and coordinate reward and recognition events and activities, collaborating with operational stakeholders.

Skills and Experience

• Proven experience in a Human Resources Advisory or Business Partner role, ideally with a background in hospitality, tourism or multi-site environments.
• Excellent emotional intelligence with a natural ability to build trust, foster deep relationships and influence stakeholders across all levels of the organisation.
• A collaborative and creative approach to problem-solving, with a passion for achieving positive, people-first outcomes.
• Sound expertise in modern recruitment, workplace relations and national legislative compliance.
• A self-reliant, highly organised professional who demonstrates brilliant initiative, sharp judgement and an unwavering commitment to quality.

Benefits

• ALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide stays
• Learn Your Way-Support your career development with access to Accor's industry leading training platforms, Accor Academy and Typsy
• Build Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

We are much more than a world leader. We are 180,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 3,800 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making Feel Welcome resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' 17 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Source: this is an extract from the company's own website

We are much more than a world leader. We are 180,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 3,800 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making Feel Welcome resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels' 17 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.

Source: this is an extract from the company's own website

What can I earn as a People and Culture Manager