People and Culture Digital Transformation Manager

NBN Co ltd.; Melbourne; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

18 weeks paid parental leave

Pride in Diversity Platinum Employer

Flexibile working arrangements

Job summary

nbn is seeking a People & Culture Digital Transformation Manager for a six-month fixed-term contract, reporting to the Executive Manager, People & Culture Digital Transformation. The role focuses on leading initiatives to enhance how knowledge and digital experiences are managed across the organisation, ensuring AI-ready assets and strong governance.

You will establish and implement a sustainable framework for maintaining P&C knowledge assets, refresh content, and improve storage and governance

Qualifications

• Experience in People & Culture transformation, business process improvement or HR technology initiatives.
• Ability to balance hands-on delivery with strategic, enterprise-level thinking.

Responsibilities

• Lead initiatives to improve P&C knowledge management and digital experiences across the organisation.
• Establish a sustainable framework for maintaining P&C knowledge assets, including content governance.
• Simplify employee experience in key P&C platforms and enable AI-enabled content access for self-service.
• Collaborate with stakeholders to ensure information remains current, reliable and easy to discover.

Tools

Workday

Job description

Job Expectations

Build your career and Australia’s future. Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

We have an exciting opportunity at nbn for a People & Culture Digital Transformation Manager. This is a six-month fixed-term opportunity reporting to the Executive Manager, People & Culture Digital Transformation.

A bit about your role

As the Manager P&C Digital Transformation, you will lead key initiatives to improve how People & Culture knowledge, content and digital experiences are managed and accessed across the organisation. This role will play a critical part in ensuring our people resources are accurate, accessible and AI-ready, creating a strong foundation for future digital and AI-enabled capabilities.

You will establish and implement a sustainable framework for maintaining People & Culture knowledge assets, including reviewing existing content, driving content refresh activities, and implementing effective storage and governance practices. Working closely with stakeholders across People & Culture, you will ensure information remains current, reliable and easy to discover.

A key focus of this role will be simplifying the employee experience in some of the most used P&C platforms. You will leverage your understanding of front-end users experiences to uplift key platform pages and linkage to knowledge sources. Your work will help ensure AI tools can access accurate and well-structured content, enabling more effective self-service experiences for employees and leaders.

A bit about you

You bring experience working on People & Culture transformation, business process improvement, knowledge management or HR technology initiatives, and you thrive in environments where you can balance hands‑on delivery with strategic, enterprise-level thinking.

You are comfortable navigating ambiguity and change, adapting quickly while keeping stakeholders engaged and informed.

Your experience with HR technology platforms such as Workday will be highly valued, particularly in enhancing employee-facing experiences, while your understanding of knowledge management, content governance and AI enablement allows you to improve how information is structured, maintained and accessed across the organisation.

You collaborate with empathy and confidence, building trusted relationships with diverse stakeholders and influencing through clear communication and thoughtful partnership.

Your strong attention to detail, documentation skills and curiosity help you deliver sustainable, high-quality outcomes, while your passion for digital transformation ensures every initiative strengthens the employee experience and supports People & Culture's future digital and AI ambitions.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere.

We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected.

We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures.

That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, 18 weeks of paid parental leave, Pride in Diversity Platinum Employer, and active employee-led diversity pillars.

Benefits

• equal employment
• great training
• true flexible working arrangements
• 18 weeks of paid parental leave
• Pride in Diversity Platinum Employer
• Reconciliation Action Plan
• Accessibility & Inclusion Plan
• employee-led diversity pillars

Equal Opportunities for All

We champion equal opportunities for all employees.

If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing [e-mail] or calling our Recruitment Accessibility Enquiry Line at [phone]. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Please note that this role is a fixed-term opportunity for the period of 6 months and applications will close at midnight on Sunday 25 October. To be eligible for this role, you must have full working rights in Australia.

Worker Type

Fixed Term (Fixed Term)

Time Type

Full time

About nbn

nbn is the team behind the design, build and operation of the nbn™ network - one of Australia’s largest technology infrastructure projects, which will help better connect Australians with each other and the rest of the world, no matter where you live.

But the nbn™ network is so much more than access to fast internet. A state of the art communications network opens up a world of possibilities in areas such as education, business, innovation, healthcare, flexibility, and entertainment. It will help ensure our digital future, and give Australians benefits we can all enjoy, for decades to come.

At nbn, you’ll work with inspirational leaders and innovators in their field, help take on engaging and exciting work, and seek original solutions to new challenges every day. Things move quickly at nbn, and opportunities present themselves all the time. At nbn, you have an incredible chance to broaden your skills and widen your horizons. This is a once in a lifetime opportunity to accelerate your career, and shape your own future, along with Australia’s.