Peer Support Worker

Richmond Wellbeing; City Of Karratha; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Regional allowance

Salary packaging

Four weeks annual leave

Long service leave

Employee Assistance Program

Rainbow Tick accreditation

Flexible work environment

Job summary

Richmind WA in Karratha is looking for a passionate Peer Support Worker to provide one-on-one support using lived experience of mental health recovery. You will help clients identify and work towards personal recovery goals with a focus on hope, empowerment and connection.

You will join a recovery‑oriented, person‑centred team, contribute to planning, maintain records, and help individuals build community connections and natural supports within the wider service network.

Qualifications

• Personal lived experience of mental health challenges and recovery, used safely in a professional setting.
• Certificate IV in Mental Health Peer Work (or equivalent).
• Ability to work in recovery-oriented, person-centred practice.
• Strong communication and relationship-building skills.
• Collaborative mindset within a multidisciplinary team.

Responsibilities

• Provide one-on-one peer support using lived experience of mental health recovery.
• Assist clients to identify and work towards recovery goals.
• Foster hope, empowerment, connection and self-advocacy.
• Support community connections and strengthen natural supports.
• Collaborate with colleagues and partners; maintain accurate records and contribute to planning.

Skills

Lived experience of mental health

Excellent communication

Relationship-building

Team collaboration

Boundaries and confidentiality

Education

Certificate IV in Mental Health Peer Work

Job description

Job Description

Job Category: Community Services and Development

It takes courage to turn lived experience into hope for others.

At Richmind WA, we know that recovery is possible. Every day, people with lived experience of mental health challenges walk alongside others, helping them find strength, connection and confidence to shape their own lives.

We're looking for a passionate Peer Support Worker to join our team in Karratha. If you believe in the power of lived experience, recovery and genuine human connection, we'd love to hear from you.

Why this role matters

Peer work creates hope. By sharing your lived experience safely and purposefully, you'll support people to navigate challenges, strengthen their wellbeing and work towards the goals that matter most to them.

As a Peer Support Worker, you'll be part of a team committed to recovery-oriented practice, advocacy and helping people build meaningful lives in their communities.

What you'll do

• Provide one-on-one peer support using your lived experience of mental health recovery.
• Support people to identify and work towards their recovery goals.
• Foster hope, empowerment, connection and self-advocacy.
• Assist individuals to build community connections and strengthen natural supports.
• Work collaboratively with colleagues, community partners and support networks.
• Maintain accurate records and contribute to service planning and continuous improvement.

What you'll bring

• A minimum Certificate IV in Mental Health Peer Work (or equivalent recognised Peer Work qualification)
• Personal lived experience of mental health challenges and recovery, with the ability to use this experience purposefully and safely in a professional setting.
• A strong commitment to recovery-oriented and person-centred practice.
• Excellent communication and relationship-building skills.
• The ability to work collaboratively within a multidisciplinary team.
• Understanding of boundaries, confidentiality and professional practice.
• A genuine passion for supporting people to achieve the outcomes that matter to them.

About Us

At Richmind WA, we believe everyone deserves the opportunity to live a meaningful life, connected to their community and supported in their recovery and wellbeing journey.

As a leading Western Australian mental health organisation, we provide inclusive, community-based residential, outreach and mental health services for adults and young people. Through evidence-based practice, lived experience leadership and person-centred support, we help people build confidence, strengthen resilience and achieve their goals.

Our 2024-2028 Strategic Plan, Shaping the Future, Today, reflects our commitment to leading transformative services, bridging gaps in the mental health system, influencing lasting change and creating a resilient future for the communities we serve.

Everything we do is guided by our values:

• Living and Breathing Recovery
• Being Brave and Exploring
• Putting People First
• Being Passionate About Inclusion and Belonging
• Listening Deeply and Learning

Inclusion is at the heart of who we are. We celebrate diversity and welcome people from all backgrounds, cultures, identities and lived experiences. We value the unique perspectives of people with lived and living experience of mental health recovery, disability, and those from Aboriginal and Torres Strait Islander, culturally diverse, LGBTQIA+ and other underrepresented communities.

As a Rainbow Tick accredited organisation, we are committed to creating safe, welcoming and inclusive spaces for our staff, consumers and communities.

Why Join Us?

It takes courage to support people through recovery. It also takes courage to challenge thinking, build new approaches and create meaningful change.

At Richmind WA, you'll join a team that is passionate about improving mental wellbeing outcomes and committed to creating a workplace where people feel valued, supported and empowered to grow.

What You'll Enjoy

• 25% regional allowance
• Salary packaging up to $18,640, helping you maximise your take-home pay
• Four weeks annual leave
• Opportunity to purchase additional leave (conditions apply)
• Long service leave benefits after five years of service
• Birthday Leave and Wellbeing Leave each year
• Access to our Employee Assistance Program (EAP)
• Supportive and flexible work environment that values work-life balance

Learning & Development

• Comprehensive onboarding and role-specific training
• Access to LinkedIn Learning

Culture & Inclusion

• Rainbow Tick accredited workplace
• Strong commitment to cultural safety, inclusion and belonging
• Opportunity to work alongside people with diverse experiences, perspectives and backgrounds
• Values-led organisation focused on recovery, courage and innovation

Have Questions?

For further information about this opportunity, please contact our People & Capability team at [e-mail].

Before an offer of employment can be made, Richmind WA requires successful candidates to satisfy the relevant pre-employment checks applicable to the position.

Richmind WA reserves the right to close applications prior to the advertised closing date.