Peak Trade Team Members - Casual (Tuggerah NSW)

Nyngan Observer; Central Coast; Remote; AUD 34,000 - 44,000; Full time

Benefits offered by this job

Store discounts across Wesfarmers

Staff benefits program

Flexible hours

Learning & development

Job summary

Officeworks Tuggerah is hiring for casual roles across replenishment, technology, print and create, and customer service. You will deliver outstanding service by understanding customer needs, offering tailored solutions, and acting as a trusted advisor in a fast-paced retail environment.

We value teamwork, flexibility across weekdays and weekends, daytime availability, and a positive attitude. Join a team that supports growth and provides generous staff benefits and discounts across Wesfarmers

Qualifications

• Customer-focused service experience.
• Ability to understand customer needs and provide solutions.
• Comfort in a fast-paced retail environment.

Responsibilities

• Assist customers across store areas including replenishment, technology, print and create, and general customer service.
• Provide expert advice and upsell where appropriate to meet customer needs.
• Work as part of a team to ensure smooth store operations and a positive shopping experience.

Skills

Customer service

Sales skills

Teamwork

Communication

Job description

About the role

Do you enjoy connecting with customers and offering tailored solutions that make a real difference? Are you a natural problem-solver who thrives on helping others?

Our Officeworks Tuggerah store is looking for energetic and motivated team members to join our teams working across the store including in replenishment, technology, print and create and customer service in a variety of casual roles from approx. November until early Feb 2027. These roles require flexibility across a range of operating hours on weekdays and weekends. In particular, we are looking for daytime availability throughout the week.

As a valued member of our team, you won’t just be helping customers, you’ll be delivering exceptional service by truly understanding their needs and providing expert advice across our wide range of products and services. You'll be a trusted advisor, a solutions-based seller, and a proud brand ambassador who takes pride in every customer interaction.

Our Store Team Members are:

• Customer Champions: We're passionate about delivering outstanding service. Taking the time to understand our customers and offering personalised solutions that truly make a difference.
• Solutions-Driven: With a proactive mindset, we guide our customers every step of the way. Making sure they walk out with the right product that fits their needs perfectly.
• Product Experts: We know our stuff! Our team has strong knowledge across our full range of products and services, so we can offer smart, practical advice every time.
• Curious Listeners: We don't just sell, we ask the right questions to get to know each customer’s unique needs, ensuring they feel heard and valued.
• Team Players: We back each other up, communicate openly, and wear our blues with pride. Teamwork is how we get things done.
• Positive and Eager to Grow: With a can-do attitude and a willingness to learn, we’re always ready to take on new challenges and grow together.

When it comes to supporting our customers with the latest products, our passionate sales team are here to provide expert knowledge and advice to help you find the right solution to suit your needs.

About you

You are a customer focused individual, who is passionate about service and customer experience. Alongside this:

• You enjoy being around people and working in a team
• You like being busy in a fast-paced environment
• You enjoy taking responsibility and delivering on your commitments
• You take pride in delivering a great customer experience
• You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let's make bigger things happen - for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We're all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• OurFlexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.