Peak Trade Team Members - Casual (Kotara NSW)

Nyngan Observer; Newcastle; Remote; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Flexible hours

Staff discounts across Wesfarmers]} ,{

Job summary

Officeworks Kotara is seeking energetic casual team members to support across the store, including replenishment, technology, print and customer service. Roles run from November to early February 2027 with flexible hours across weekdays and weekends.

We welcome high school students for weeknights and adults available 7am-4pm Monday to Friday. You will deliver exceptional service by understanding customer needs, providing expert product knowledge, and guiding customers to the right solutions.

Qualifications

• Customer-focused approach and a passion for service.
• Able to work in a fast-paced environment and handle multiple tasks.
• Flexible with hours across weekdays and weekends to meet customer needs.
• Willingness to learn and grow within a team environment.

Responsibilities

• Deliver exceptional service by understanding customer needs and offering tailored solutions.
• Act as a trusted advisor with expert product knowledge across our range.
• Contribute as a proactive team member across replenishment, technology, print and customer service.
• Represent the brand positively and assist customers to find the right solution.

Skills

Customer service

Teamwork

Problem solving

Job description

About us

About the role

Do you enjoy connecting with customers and offering tailored solutions that make a real difference? Are you a natural problem-solver who thrives on helping others?

Our Officeworks Kotara store is looking for energetic and motivated team members to join our teams working across the store including in replenishment, technology, print and create and customer service in a variety of casual roles from approx. November until early Feb 2027. These roles require flexibility across a range of operating hours on weekdays and weekends.

In particular, we are hoping to find high school students who can work weeknights, and adults who are available 7am-4pm Monday to Friday.

As a valued member of our team, you won't just be helping customers, you'll be delivering exceptional service by truly understanding their needs and providing expert advice across our wide range of products and services. You'll be a trusted advisor, a solutions-based seller, and a proud brand ambassador who takes pride in every customer interaction.

Our Store Team Members are:

• Customer Champions: We're passionate about delivering outstanding service. Taking the time to understand our customers and offering personalised solutions that truly make a difference.
• Solutions-Driven: With a proactive mindset, we guide our customers every step of the way. Making sure they walk out with the right product that fits their needs perfectly.
• Product Experts: We know our stuff! Our team has strong knowledge across our full range of products and services, so we can offer smart, practical advice every time.
• Curious Listeners: We don't just sell, we ask the right questions to get to know each customer’s unique needs, ensuring they feel heard and valued.
• Team Players: We back each other up, communicate openly, and wear our blues with pride. Teamwork is how we get things done.
• Positive and Eager to Grow: With a can-do attitude and a willingness to learn, we're always ready to take on new challenges and grow together.

When it comes to supporting our customers with the latest products, our passionate sales team are here to provide expert knowledge and advice to help you find the right solution to suit your needs.

About you

You are a customer focused individual, who is passionate about service and customer experience. Alongside this:

• You enjoy being around people and working in a team
• You like being busy in a fast-paced environment
• You enjoy taking responsibility and delivering on your commitments
• You take pride in delivering a great customer experience
• You're flexible with your availability, being able to work a variety of hours across weekdays and weekends to meet our customers' needs

Our culture

If you're searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let's make bigger things happen - for all of us! We celebrate our teams' uniqueness by offering genuine team member benefits to the Officeworks family:

• We're all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• OurFlexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.