Payroll & Process Improvement Analyst (AU/NZ, Hybrid)

Suncorp; Sydney; Hybrid; AUD 100,000 - 130,000; Full time

Benefits offered by this job

Performance-based incentives

Suncorp shares

Hybrid working 50% WFH

Paid parental leave (20 weeks)

Study support and training

Job summary

Suncorp is seeking a Payroll Analyst to support payroll changes, testing and process improvements across Australia and New Zealand. The role emphasizes accuracy, compliance and practical value for employees, operating within a collaborative team and a 50% hybrid work model.

You will mentor colleagues, drive continuous improvement, and work with HR, Finance, technology partners and external providers to ensure data integrity and aligned systems.

Qualifications

• Eight or more years of payroll experience, including at least two years supporting projects and payroll testing.
• Strong knowledge of Australian and New Zealand payroll legislation, taxation, leave, awards, agreements and compliance obligations.
• Experience with enterprise payroll platforms such as SAP, Oracle PeopleSoft, ADP or Chris21, plus HRIS and time systems.
• Advanced analytical skills across complex reconciliations, trend analysis, compliance reviews and data informed recommendations.
• Experience working with payroll managed service providers or offshore partners.
• Clear communication skills, sound judgement and the ability to explain complex payroll matters to varied audiences.

Responsibilities

• Provide payroll expertise for system changes, projects, requirements, functional user acceptance testing and change activities.
• Analyse payroll defects, compliance risks and improvement opportunities, then recommend practical solutions.
• Create and review process documentation and employee guides that support consistent payroll outcomes.
• Contribute to control testing, audits and compliance monitoring across Australia and New Zealand.
• Collaborate with HR, Finance, technology teams and external payroll partners to maintain data accuracy and system alignment.
• Coach team members on payroll principles, legislative interpretation, testing and process improvement.

Skills

Payroll experience

Regulatory knowledge

Data analysis

Stakeholder communication

Tools

SAP

Oracle PeopleSoft

ADP

Chris21

HRIS

Job description

Suncorp is seeking a Payroll Analyst to support payroll changes, testing and process improvements across Australia and New Zealand. The role emphasizes accuracy, compliance and practical value for employees, operating within a collaborative team and a 50% hybrid work model.

You will mentor colleagues, drive continuous improvement, and work with HR, Finance, technology partners and external providers to ensure data integrity and aligned systems.