Payroll Officer - Payroll Services, Business Services

BDO Administration Pty Ltd; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Gym memberships

Wellness facilities via BWell program

Travel perks

Employee referral rewards

Professional development support

Job summary

BDO is a global professional services firm offering outsourced payroll and related services. The Payroll Officer will support clients across employer compliance, salary packaging, expatriate services, and migration services.

You will work with the Payroll Manager to ensure accurate payroll processing, timely delivery, and proactive client service in a fast-paced environment.

Qualifications

• 1-3 years’ extensive payroll experience.
• Experience with software programs required.
• Solid payroll system experience, preferably with SaaS.

Responsibilities

• Manage a customised portfolio of clients and oversee payroll delivery.
• Work with Payroll Manager to provide outsourced payroll excellence.
• Prepare payroll calculations with accuracy and timeliness.
• Manage day-to-day client matters and identify opportunities to expand service offerings.
• Facilitate client queries and payroll transitions as needed.

Skills

Payroll processing

Client service

Attention to detail

Communication

Time management

Autonomous work

Microsoft Office

Australian payroll compliance

SaaS payroll systems

Team collaboration

Tools

Payroll software

Job description

We’re BDO, a global professional services firm connected to local markets. Our people work together to provide specialist expertise, helping businesses achieve their goals. We inspire others, to go further. We create together, to reach higher. We build trust, to lead purposefully. Whether you're building your future or starting your career with us, you won’t do it alone. From creating solutions for our clients to building careers for our people, we shape what matters, and that’s where you come in.

About the Role

The Payroll Officer, provides outsourced payroll and related services to our clients, complementing our other in-house offerings across: Employer compliance services Salary packaging, reward and remuneration services Expatriate and mobility services Migration services Human resources consulting Centralised co-ordination services Currently, our services are primarily related to fulfilling the needs of existing clients across our organisation and network, however we are seeking to expand delivery of these services to clients of our firm not currently utilising these services as well as targeting new clients.

Duties and Responsibilities

• Managing a customised portfolio of clients and overseeing the delivery of payroll related services to existing clients
• Working with the Payroll Manager to deliver outstanding service in an outsourced payroll environment in order to provide a centre of excellence
• Preparing all payroll calculations, ensuring accuracy and attention to detail are adhered to at all times and delivered in a timely manner
• Manage day to day client matters and identify any potential to expand service offerings
• Attending to or facilitating client query responses in the appropriate manner
• Planning and managing payroll transitions or implementations from other providers where required
• Facilitating compliance with current legislation such as superannuation, Payroll Tax, PAYG and terminations
• Follow and maintain a consistent approach to payroll processing for all clients with a strong focus on documentation for each client.

Skills and Experience

• Achieves successful outcomes through clear and effective communications and the ability to collaborate with others
• Strong commitment to quality service and client relationships
• Assumes responsibility and accountability, achieves buy in
• Organises time and resources to achieve aims
• Is willing and driven, takes a proactive approach
• Ability to work autonomously
• Strong attention to detail
• Aptitude for numbers
• Presents self in a professional manner
• 1-3 years’ extensive payroll experience.
• Experience with Software programs required
• Solid payroll system experience, preferably with SaaS
• Proficient in Microsoft office package

Why BDO?

Working for BDO you will be part of a growing and market leading professional services firm. Our national and global footprint provides our people with opportunities to work on interesting client engagements, across diverse industry sectors and services. Our open and collaborative culture ensures access to Partners and professional mentors, to guide and accelerate your professional career, across a wide array of career pathways. We provide our people with various health and wellbeing, social, financial, and professional development benefits to help realise what’s possible.

• Participate in fitness challenges or take advantage of exclusive discounts to corporate health insurance, gym memberships and wellness facilities via our BWell program.
• Access benefits such as travel perks, retail discounts, employee referral rewards, study, and professional development support.
• Our leave options cater to the unique needs of our people; and include enhanced family support, cultural and religious leave, and options to purchase additional leave.
• You can also give back and get involved in community initiatives via our BCaring program.
• With a strong focus on learning and growth, we provide on the job training and formal development programs to help you succeed in your role and develop your skills and experience.

Our culture is underpinned by our core values (One, Bold, Human, Heart and Strive). We are proud to be recognised as an Inclusive Employer for 2025-2026 by Diversity Council of Australia and a 2024-2025 Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).

BDO is committed to inclusive and accessible recruitment practices. If you require any reasonable adjustments to support your application or interview process, we encourage you to contact our Talent Acquisition team at [e-mail]

We shape what matters. At BDO we are always looking ahead, thinking bigger, reaching further and always staying personal and human in everything we do. We’re by your side, backing you to explore ideas and new ways of working to shape the future you want to see.