Payroll Officer

Glad Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Career growth opportunities

Flexible, people-first environment

Ongoing training and development

Collaborative team across Australia

Long-term career progression

Employee wellbeing support

Job summary

Glad Group, a proudly Australian, family-owned business, is seeking a Payroll Officer at the Rockdale office to ensure accurate, on-time payroll for a large, diverse workforce across multiple Modern Awards.

You will interpret awards and the Fair Work Act, manage employee records, and handle statutory obligations with a focus on accuracy. This role suits someone with end-to-end payroll experience and a collaborative, growth-minded mindset.

Qualifications

• Experience in end-to-end payroll processing (2+ years)
• Working knowledge of Modern Awards and the Fair Work Act
• Experience in facilities services, cleaning, security or similar complex award environments is an advantage
• Proficiency with payroll software
• Strong attention to detail and a methodical, accurate approach
• Comfortable addressing employee payroll queries clearly
• Ability to manage competing deadlines in a high-volume environment
• Team-oriented and compliant in approach

Responsibilities

• Process end-to-end payroll for a large multi-state workforce across multiple awards
• Interpret Modern Awards, Enterprise Agreements and the Fair Work Act to ensure correct pay rates and entitlements
• Maintain employee records including starters, terminations, leave, allowances and variations
• Compute and process superannuation, PAYG withholding and other statutory obligations
• Respond to payroll queries promptly and professionally
• Prepare payroll reports and reconciliations as required
• Support payroll audits and compliance processes
• Identify discrepancies and contribute to process improvements

Skills

End-to-end payroll

Modern Awards

Fair Work Act

Payroll software

Attention to detail

Communication

Teamwork

Tools

Payroll software

Job description

Glad Group a proudly Australian, family-owned business with over 3,800 team members across Australia, working in cleaning, security, concierge and maintenance.

We value the people behind the work. You’ll be part of a diverse, supportive team where collaboration is key, your contribution matters and you’re encouraged to grow. We’re known for our people-first culture and commitment to creating welcoming experiences every day.

When you join us, you’re not just taking a job, you become part of the Glad family - a supportive team where your contribution is valued and career growth is encouraged.

About the role

Every person in our business depends on payroll being right. As our Payroll Officer, you'll be the person who makes that happen ensuring our team members are paid accurately and on time, every time.

Based at our Rockdale office and reporting to the Payroll Manager, this is a great opportunity for someone with solid end-to-end payroll experience who takes pride in accuracy, enjoys solving problems and wants to grow their career within a busy, high-volume environment. You'll be processing payroll across a large, diverse workforce covered by multiple Modern Awards, so strong attention to detail and a willingness to keep learning are key.

What you’ll be doing

Your responsibilities will include:

• Processing accurate and timely end-to-end payroll for a large, multi-award workforce across multiple states
• Interpreting Modern Awards, Enterprise Agreements and the Fair Work Act to ensure correct pay rates and entitlements
• Managing employee records including new starters, terminations, leave, allowances and variations
• Calculating and processing superannuation, PAYG withholding and other statutory obligations
• Responding to employee payroll queries promptly and professionally
• Preparing payroll reports and reconciliations as required
• Supporting payroll audits and compliance processes
• Identifying and flagging discrepancies, and contributing to process improvements.

What we are looking for

We're looking for someone who takes real pride in getting it right. You don't need to tick every single box if you have solid payroll experience and the right values, we'd love to hear from you.

• Experience in an end-to-end payroll processing role (2+ years preferred)
• Working knowledge of Modern Awards and the Fair Work Act
• Experience in facilities services, cleaning, security or a similarly complex award environment is a real advantage
• Proficiency with payroll software
• Strong attention to detail and a methodical, accurate approach to your work
• Comfortable answering employee queries clearly and professionally
• Ability to manage competing deadlines in a high-volume environment
• A team-oriented approach and genuine commitment to accuracy and compliance

What we offer you

• Elevate your career within a growing national business backed by more than 37 years of industry experience.
• Work within a flexible, dynamic and people-first environment.
• Develop your skills through ongoing training, development and learning opportunities.
• Be part of a collaborative team supporting diverse frontline operations and major properties across Australia.
• Build a long-term career with ongoing training, development and progression opportunities.
• Join a team where your contribution is valued and your work makes a real impact every day.
• Access free and confidential wellbeing support through our Employee Assistance Program for you and your immediate family.
• Be recognised and rewarded through a well-established employee recognition program, including monthly awards and regular appreciation initiatives.

Glad Group is a proud Equal Opportunity Employer committed to an inclusive and diverse workplace. We support meaningful action towards Reconciliation and welcome applications from people of all backgrounds, including women and Aboriginal and Torres Strait Islander peoples.