Payroll Officer

Illawarra Mercury; Coniston; Hybrid; AUD 86,000 - 105,000; Full time

Job summary

A prominent educational institution invites applications for a full-time Payroll Officer position based in Wollongong. The role includes end-to-end payroll processing, providing exceptional customer service, and maintaining accurate payroll records. Ideal candidates will have experience in payroll processing, strong attention to detail, and intermediate MS Excel skills. A collaborative team culture and hybrid working arrangements are offered. The closing date for applications is 7 September 2025.

Benefits

Salary range of $86,500 - $104,600 plus superannuation

Environment encouraging innovation

Collaborative team culture

Ex-gratia leave during Christmas

Salary packaging opportunities

Qualifications

• Demonstrated experience in processing payroll and managing complex payroll issues.
• Ability to meet deadlines and manage multiple and competing priorities.
• Passionate about providing high quality customer service.
• Strong attention to detail and accuracy.
• Experience contributing to payroll improvement projects.
• High level computer proficiency including intermediate MS Excel skills.

Responsibilities

• End-to-end payroll processing for 500-650 employees.
• Providing payroll services and maintaining accurate records.
• Responding to complex enquiries and issues.
• Processing new starters, terminations, and payroll adjustments.
• Contributing to payroll reporting and compliance.

Skills

Payroll processing

Customer service

Attention to detail

Problem solving

Collaboration

Time management

Intermediate MS Excel skills

Education

Minimum Diploma in Payroll, HR or Finance

Tools

Fusion5 EmpowerHR

Job description

Overview

The Executive Director of Schools, Diocese of Wollongong, invites applications from experienced payroll professionals for a two year full time position as a Payroll Officer or Senior Payroll Officer based in Wollongong, commencing as soon as possible. Job share will be considered and part time candidates are welcome to apply.

Benefits

• A salary range of $86,500 - $104,600 plus superannuation depending on experience
• An environment that encourages innovation and collaboration through education
• A collaborative team culture
• Hybrid working arrangements
• Ex-gratia leave during the Christmas period
• Salary packaging opportunities

About The Role

• Reporting directly to the Payroll Manager your duties may include: end to end payroll processing and administration of entitlements for a client group of 500-650 employees on a fortnightly cycle
• Providing all payroll services and maintaining accurate records according to the relevant awards, agreements and legislative conditions and in alignment with policies, culture and values
• Providing exceptional customer service and advice via phone and ticketing systems. You will respond to and resolve complex enquiries and issues ensuring the provision of accurate information, and timely and effective resolution
• Processing new starters, terminations and payroll adjustments and administering superannuation and salary packaging
• Contributing to payroll reporting, payroll system checks, administration and process compliance for superannuation, workers compensation, single touch payroll and paid parental leave
• Interpreting and advising on payroll related acts, awards, agreements, policies and procedures
• Contributing to continuous improvement including identifying opportunities to improve and streamline processes to meet business requirements that require technical or system solutions, and carrying out testing for all system upgrades
• Developing and maintaining currency of knowledge in the areas of best practice payroll, superannuation, salary packaging and entitlement administration
• Assisting, peer-mentoring and cross training team members as required
• Additional tasks to assist the broader team

Key Selection Requirements

• Demonstrated experience in processing payroll and managing complex payroll issues including interpreting Enterprise Agreements and related legislation
• Ability to meet deadlines and manage multiple and competing priorities in a fast paced, high volume processing environment
• A passion to provide high quality customer service to our teachers, principals, professionals and support staff in line with organisational values
• Strong attention to detail and accuracy with the initiative to problem solve, triage or manage significant issues
• Positive working approach within a highly collaborative team
• Experience contributing to payroll improvement or similar projects to deliver improved user service experience, process efficiency and/or improved compliance
• High level computer proficiency including intermediate MS Excel skills
• Minimum Diploma or equivalent qualification in payroll, human resources, business, finance or accounting, or equivalent combination of relevant experience and /or education/training
• Experience with Fusion5 EmpowerHR is highly regarded, but not essential

Working With Children Clearance

This role is classified as child related work and therefore we require a working with children clearance to be completed prior to your commencement with us.

Position Application

Applicants are to complete an online application which asks you to briefly address the key selection requirements. Please keep your response to the equivalent of 2 pages in length.

To confidentially discuss your application or general interest in this position please contact Patrick Murray, Payroll Manager on 0457 216 ***.

To submit your application please select the 'Apply Now' button at the bottom of this advertisement.

Closing Date: 7 September 2025 at 11:55pm