Payroll Lead

Work Initiatives; Melbourne; On-site; AUD 120,000 - 150,000; Full time

Job summary

Brotherhood of St Laurence is seeking a Payroll Lead to join their People, Culture and Engagement team in Melbourne. Reporting to the Head of People Care and Operations, you will lead a team of three Senior Payroll Officers, oversee end-to-end payroll operations and drive process improvements.

You will bring a strong technical payroll background, knowledge of Australian payroll legislation, awards and statutory obligations, and hands-on experience with iChris.

Qualifications

• Experience leading a payroll team in a complex environment.
• Strong knowledge of Australian payroll legislation, awards, enterprise agreements and statutory obligations.
• Solid experience with payroll systems, including configuration, upgrades and troubleshooting; iChris experience required.
• Good understanding of payroll compliance, governance and internal controls.
• Strong analytical and problem-solving skills.
• Collaborative, approachable leadership style and ability to bring people along through change.

Responsibilities

• Lead, coach and develop a team of three Senior Payroll Officers.
• Oversee accurate, timely and compliant end-to-end payroll operations.
• Identify and resolve complex payroll issues across systems, processes and pay calculations.
• Review and strengthen payroll governance, governance, controls and procedures.
• Drive continuous improvement initiatives to improve accuracy, efficiency and service delivery.
• Support iChris system configuration, enhancements and the upcoming upgrade / releases.
• Build strong relationships across People & Culture, Finance and other internal stakeholders.
• Develop and maintain clear processes and documentation to support the team.

Skills

Payroll leadership

Australian payroll knowledge

iChris experience

Payroll systems configuration

Governance and controls

Analytical thinking

Change management

Stakeholder collaboration

Tools

iChris

Job description

TwoScots Recruitment is excited to be partnering with Brotherhood of St Laurence to recruit a Payroll Lead to join their People, Culture and Engagement team.

This is a great opportunity for an experienced payroll leader who enjoys getting into the detail, solving problems and making things work better. With a strong team already in place and plenty of improvements underway, you'll have the opportunity to build on existing progress and make a real impact.

The Role:

Reporting to the Head of People Care and Operations, you'll lead a team of three Senior Payroll Officers, overseeing day-to-day payroll delivery while continuing to improve processes, systems and compliance.

A key focus will be bringing the team along on the journey, building strong working relationships and creating an environment where people feel supported and confident in their roles.

With a iChris general release & HR21 migration to V6 planned for early next year, there will also be plenty of opportunity to lead system improvements, configuration and testing.

Key Responsibilities:

• Lead, coach and develop a team of three Senior Payroll Officers.
• Oversee accurate, timely and compliant end-to-end payroll operations.
• Identify and resolve complex payroll issues across systems, processes and pay calculations.
• Review and strengthen payroll compliance, governance, controls and procedures.
• Drive continuous improvement initiatives to improve accuracy, efficiency and service delivery.
• Support iChris system configuration, enhancements and the upcoming upgrade / releases.
• Build strong relationships across People & Culture, Finance and other internal stakeholders.
• Develop and maintain clear processes and documentation to support the team.

About You:

We're looking for someone who brings a strong technical payroll background alongside a genuine interest in leading and developing people.

You'll ideally have:

• Experience leading a payroll team in a complex environment.
• Strong knowledge of Australian payroll legislation, awards, enterprise agreements and statutory obligations.
• Solid experience with payroll systems, including configuration, upgrades and troubleshooting. iChris experience is required.
• A good understanding of payroll compliance, governance and internal controls, with the ability to identify gaps and implement improvements.
• Strong analytical and problem-solving skills, with the confidence to investigate issues and find practical solutions.
• A collaborative, approachable leadership style, with the ability to build trust and bring people along through change.