Payroll & HR Administration Officer

Manawise Group; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

MANAWISE is seeking a Payroll & HR Administration Officer to manage the day-to-day payroll and HR tasks with accuracy and discretion. You will work across Employment Hero/EHHR, employee records and standard HR administration, ensuring compliance and timely processing.

You’ll collaborate with HR, Finance and operational leaders to keep information up to date, resolve payroll queries, and maintain strong controls across payroll processes. A hands-on, detail-focused approach is essential.

Qualifications

• Solid hands-on payroll and HR administration experience.
• Experience with Employment Hero/EHHR or similar HRIS/payroll system.
• Familiarity with SCHADS Award is highly regarded.
• Strong organisational skills and confidentiality.

Responsibilities

• Coordinate day-to-day payroll and HR administration across the employee lifecycle.
• Maintain accurate employee information in Employment Hero/EHHR.
• Process starters, changes, transfers, exits and payroll exceptions.
• Support payroll queries and provide timely follow-up.
• Work with HR, Finance and operational leaders to keep records current.
• Identify recurring admin issues and help simplify processes.

Skills

Payroll administration

HR administration

HRIS/Payroll systems

Tools

Employment Hero/EHHR

Job description

Great people systems matter because they support great care.

At MANAWISE, our people are at the centre of how we support children and young people. Behind that work, we need payroll and HR administration that our people can rely on: accurate, timely, well organised and easy to navigate.

We are looking for an experienced Payroll & HR Administration Officer who enjoys getting the detail right, takes ownership of the follow-through, and understands that every payroll transaction has a person at the other end of it.

This is a hands-on role for someone who is comfortable moving between payroll preparation, Employment Hero/EHHR, employee records and everyday HR administration. You will work closely with HR, Finance and our operational leaders to keep our people information accurate and our payroll processes moving.

What you’ll be doing

You will have practical ownership of the day-to-day administration that sits behind our employee lifecycle and payroll processes, including:

• coordinating payroll preparation and HR-side payroll checks and processing
• maintaining accurate employee information in Employment Hero/EHHR
• processing and checking starters, employee changes, transfers, higher duties and exits
• following up timesheets, leave, rosters and payroll exceptions
• maintaining employee contracts, variations and HR documentation
• supporting payroll queries and coordinating approved corrections
• keeping employee and compliance records accurate and current
• helping leaders and employees navigate routine HR and payroll processes
• working closely with HR, Finance, operational leaders and our payroll provider
• identifying recurring administration issues and helping us make our systems and processes simpler and stronger.

What we’re looking for

You will probably be someone who:

• has solid hands-on payroll and HR administration experience
• is confident working in Employment Hero/EHHR, or a similar HRIS/payroll environment
• understands award-based payroll, with SCHADS Award experience highly regarded
• is naturally organised and notices when something doesn’t look right
• follows things through rather than assuming someone else has picked them up
• can work confidently to payroll deadlines while still providing a good employee experience
• understands the importance of confidentiality, accurate records and good controls
• knows when something can be resolved administratively and when it needs to be escalated
• enjoys working across HR, Finance and operational teams.

Experience in community services, residential care, child safety or another complex workforce environment would be highly regarded.

Why MANAWISE?

Our work is ultimately about creating better outcomes for children and young people, and the people who support them. That means our corporate and shared-services teams need to be just as purposeful as our frontline teams. In this role, your contribution is making sure our people can trust the fundamentals: their information is right, their employment changes are actioned, their questions are followed up and the information feeding payroll is accurate. You’ll join a practical, values-led organisation where we are continuing to strengthen the way our systems, processes and people work together.