Payments Lead

NBN Co; Melbourne; Hybrid; AUD 110,000 - 150,000; Full time

Job summary

nbn is seeking a Payments Lead in Melbourne to oversee supplier payments, manage partners, and optimise travel and expense processes for a positive employee and supplier experience.

You will develop reporting and analytics to monitor payment performance, support decision-making, and drive continuous improvement across finance and P2P services. The role emphasizes operational excellence and stakeholder collaboration.

Qualifications

• Experience in procure-to-pay, accounts payable or payments management within a complex organisation.
• Strong understanding of supplier management and master data governance.
• Ability to balance operational delivery with continuous improvement.

Responsibilities

• Oversee supplier payments and manage outsourced service delivery partners.
• Support efficient travel and expense processes for employees and suppliers.
• Develop reporting and analytics to monitor payment performance and trends.
• Ensure compliance with payment obligations and service standards.
• Identify opportunities to simplify processes and improve stakeholder experience.

Skills

Procure-to-pay

Accounts payable

Payments management

Supply chain

Job description

Build your career and Australia’s future.

Not many people can say they are working on building Australia’s future. With us you’ll be doing just that, leaving a legacy for all Australians. Plus, there’s equal employment, great training, and true flexible working arrangements.

A bit about your role

As Payments Lead, you will play a key role in ensuring the smooth and effective delivery of payment services across nbn. You will oversee supplier payments, support the management of outsourced service delivery partners, and help maintain efficient travel and expense processes that enable a positive experience for employees, suppliers and stakeholders.

Working closely with teams across Finance, Purchase to Pay Services and the broader business, you will use data and insights to monitor payment performance, identify trends and support informed decision-making. You will develop reporting and analytics that provide visibility of key metrics, helping to optimise cashflow outcomes, strengthen controls and ensure compliance with payment obligations and service standards.

You will also champion continuous improvement, identifying opportunities to simplify processes, enhance operational efficiency and improve stakeholder experiences. Through strong collaboration and a commitment to operational excellence, you will help drive reliable, efficient and customer-focused payment services that support business performance across nbn.

A bit about you

An ideal candidate is a collaborative and detail-oriented professional with experience in procure-to-pay, accounts payable, payments management or supply chain operations within a complex organisation. You bring a strong understanding of payment processes, supplier management and master data governance, combined with the ability to balance operational delivery with continuous improvement.

You are comfortable working with data and analytics to generate insights, monitor performance and support business decision-making. With strong stakeholder management skills, you build trusted relationships across finance, business and service delivery teams, enabling effective collaboration and positive outcomes for both internal and external partners.

You thrive in a fast-paced environment, bringing a proactive mindset, strong organisational skills and a commitment to service excellence. Experienced in managing competing priorities, improving processes and supporting operational teams, you are motivated by delivering high-quality outcomes that create value for the business and its stakeholders.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars.Click here to see our list of employee benefitsand why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing***********@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at [phone]. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Please note that this is a 12-month Fixed Term opportunity and applications will close at midnight on Sunday, 1 November 2026.

To be eligible for this role, you must have full working rights in Australia.

Job Expectations

Position Title: Payments Lead

Worker Type

Fixed Term (Fixed Term)

Time Type

Full time

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