Patient Services Associate - Hospital Admin & Front Desk

St Vincent'S Health Australia; City of Melbourne; On-site; AUD 50,000 - 62,000; Full time

Job summary

St Vincent's Hospital Melbourne is seeking a Patient Services Clerk to provide clerical support, admit patients, and manage patient records with a strong emphasis on confidentiality. The role includes front-desk reception and arranging appointments for clinical staff, located at Fitzroy campus.

The successful candidate will have health-setting admin experience, knowledge of medical terminology, and strong communication and IT skills, with a commitment to excellent customer service.

Qualifications

• Experience supporting health settings in an administrative role.
• Familiarity with medical terminology and hospital processes.
• Strong communication and information technology skills.
• Commitment to confidentiality and high-quality customer service.

Responsibilities

• Provide clerical support at the front desk and in patient services.
• Admit patients and manage patient records with confidentiality.
• Arrange and coordinate appointments for clinical staff.
• Support reception duties and assist with general admin tasks.

Skills

Health admin experience

Medical terminology

Communication skills

IT skills

Tools

Administrative software

Job description

St Vincent's Hospital Melbourne is seeking a Patient Services Clerk to provide clerical support, admit patients, and manage patient records with a strong emphasis on confidentiality. The role includes front-desk reception and arranging appointments for clinical staff, located at Fitzroy campus.

The successful candidate will have health-setting admin experience, knowledge of medical terminology, and strong communication and IT skills, with a commitment to excellent customer service.

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