Patient Services Assistant

Austin Health; Ballarat; On-site; AUD 33,000 - 39,000; Part time

Job summary

Austin Health is seeking a Patient Services Assistant (Casual) to join the Radiation Oncology Department at the Ballarat Regional Integrated Cancer Centre (BRICC). This role supports patient flow, safety, and comfort within a multidisciplinary cancer care setting in Ballarat.

Responsibilities include assisting with patient transport, ensuring a clean environment, and supporting clinical staff. Suitable for individuals with hospital experience and a collaborative mindset.

Qualifications

• Experience in hospital or clinical environment preferred.
• Ability to work in a fast-paced team.
• Good verbal and written communication skills.

Responsibilities

• Assist in the delivery of patient services in a timely and caring manner.
• Help maintain a clean and safe environment for patients, staff and visitors.
• Assist with transport of patients and related duties as required.

Skills

Patient services

Teamwork

Communication

Job description

If yes, please log in to the Austin Health careers website via 'Employee Login' using your network login details to search, view and apply for all career opportunities available.

• BALLARAT- Patient Services Assistant, Casual Position

Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation.

An exciting opportunity currently exists for an enthusiastic Patient Services Assistant to join our Radiation Oncology Department, part of the Ballarat Regional Integrated Cancer Centre (BRICC)

About Radiation Oncology

Austin Health is one of four health service 'hubs' in Victoria which operate radiotherapy services. Austin Health operates two radiation oncology centres in Victoria under the State Governments hub and spoke model. The metro hub is based at the Olivia Newton-John Cancer Wellness & Research Centre (ONJ Centre) in Heidelberg and the Ballarat Austin Radiation Oncology Centre (BAROC) is housed in the Ballarat Regional Integrated Cancer Centre (BRICC). Both centres provide multidisciplinary care including both nursing and allied health services, innovative and progressive approaches to treatment underpinned by the guiding principle of patient centred care and wellness for all patients.

The multi-disciplinary teams at both sites are committed to excellence in practice and care. Staff undertake a range of professional development activities, are involved in research trials and liaise and consult with a wide range of specialists and health care professionals to ensure the care offered is at the leading edge of technology. The equipment at both sites is state-of-the-art, and the treatment options available ensure every disease site is treated according to best practice.

About the role

The role of the PSA involves the performance of a wide range of tasks including:

• assist in the delivery of safe, timely and quality patient services.
• to assist in the maintenance of a clean and safe environment for patients, staff and visitors
• assist with transport of patients and

About you

To be successful in the role you will need to:

• Have a commitment to Austin Health values
• Willing to work in a hospital environment with sick people
• Willingness to carry out all PSA duties and tasks and work in a team
• Ability to use initiative and to prioritise tasks and problem solve
• Physically capable of undertaking the full range of PSA duties
• Basic verbal and written English skills
• Ability to work in a high functioning team environment

Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:

• Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
• A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
• Mentoring and career development opportunities.

Work with us!

We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.

Jinu Andrews, Nurse Unit Manager at ************@austin.org.au.