Patient-Focused Embryology Admin Coordinator (Part-Time)

Genea; Sydney; On-site; AUD 24,000 - 32,000; Part time

Benefits offered by this job

Glow

Learning and development

Certified Family Friendly workplace 2

Certified Family Friendly workplace 2

Job summary

Genea is seeking a friendly, organised Embryology Administration Officer for a part-time role, two days per week (Mon and Tue) at Genea, Kent Street, Sydney. You will support the embryology laboratory, handling patient inquiries, reports and cryostorage administration with care and confidentiality.

The ideal candidate will have strong communication, top-notch administrative skills and the ability to manage sensitive information accurately while working independently within a collaborative team.

Qualifications

• Certificate III or IV in Business/Medical Administration or related field preferred.
• Experience in healthcare, IVF, or patient-facing roles is advantageous.
• Strong computer literacy and experience with electronic record systems.

Responsibilities

• Respond to patient enquiries by phone and email in a professional manner.
• Prepare and send laboratory reports to patients per procedures.
• Coordinate end-of-storage notifications and consent processes.
• Assist with cryostorage billing and storage records management.
• Maintain accurate patient records across systems.
• Liaise with embryologists and staff to support workflows.
• Handle confidential patient information with discretion.
• Provide general admin support to the embryology lab.

Skills

Communication

Organisational skills

Attention to detail

Discretion/Confidentiality

Customer service

Microsoft Office

Education

Certificate III/IV in Administration

Tools

Microsoft Office suite

Electronic records systems

Job description

Genea is seeking a friendly, organised Embryology Administration Officer for a part-time role, two days per week (Mon and Tue) at Genea, Kent Street, Sydney. You will support the embryology laboratory, handling patient inquiries, reports and cryostorage administration with care and confidentiality.

The ideal candidate will have strong communication, top-notch administrative skills and the ability to manage sensitive information accurately while working independently within a collaborative team.