Patient Flow Manager

NSW Health; Western Australia; On-site; AUD 158,000 - 161,000; Full time

Benefits offered by this job

Professional development

Leave entitlements

Parental leave

Salary packaging

Fitness program

EAP

Welcome experience

Job summary

NSW Health Manning Hospital is seeking an experienced senior Registered Nurse to join the Patient Flow Team as Patient Flow Manager. You will lead efforts to coordinate admissions, transfers and discharges, using real‑time data to improve patient movement and the overall care journey.

Reporting to the Deputy Director of Nursing & Midwifery, you will guide a multidisciplinary team, lead daily huddles, monitor performance against KPIs, and foster a collaborative, patient‑centred culture while

Qualifications

• Current registration as a Registered Nurse with AHPRA.
• Minimum 3 years post-graduate nursing experience.
• Relevant postgraduate qualifications in clinical leadership or management, or currently undertaking relevant study.

Responsibilities

• Coordinate patient flow across departments using real-time information, data and proactive strategies.
• Lead daily patient flow huddles and facilitate timely, safe admissions, transfers and discharges.
• Monitor patient flow, identify emerging issues and implement timely solutions.
• Work collaboratively with senior managers, Nurse Managers, frontline staff and multidisciplinary teams.
• Engage with patients and families to support a positive and coordinated care experience.
• Identify and address barriers to timely patient movement and discharge.
• Monitor service performance and contribute to achieving relevant targets and KPIs.
• Support effective workforce and resource management.
• Provide leadership, guidance and development opportunities for staff.
• Contribute to service improvement initiatives that strengthen patient flow, efficiency and quality of care.
• Promote a culture of collaboration, accountability and patient-centred care.

Skills

Nurse leadership

Communication skills

Stakeholder engagement

Problem solving

Clinical leadership

Education

AHPRA Registered Nurse

Postgraduate leadership/management qualification

Job description

Lead patient flow. Strengthen care. Make a difference at Manning Hospital.

Employment Type:PermanentFull Time
Position Classification:Nurse Manager Grade 3
Remuneration:$158,236.73 - $161,174.38 per annum + 12% Superannuation + Salary Packaging
Hours Per Week:38
Requisition ID:REQ692240

Location: Manning Hospital

Closing Date: Sunday 27th September 2026

About the Opportunity

An exciting opportunity is available for an experienced senior Registered Nurse to join the Patient Flow Team at Manning Hospital as Patient Flow Manager.
Our Patient Flow Team plays a vital role in ensuring patients experience a safe, seamless and efficient journey through the hospital. Working closely with multidisciplinary teams, the team coordinates admissions, transfers and discharges while identifying opportunities to improve patient flow and the overall care experience. Reporting to the Deputy Director of Nursing & Midwifery, you will work alongside a collaborative group of Nurse Managers and key clinical and operational teams to ensure patient flow remains responsive to the needs of patients, families and the service.
This is a Monday–Friday, morning shift position, providing the opportunity to make a meaningful impact while maintaining a healthy work-life balance. You will join a welcoming and collaborative environment with strong leadership support, structured orientation and opportunities for professional development.

What You Will Be Doing

As Patient Flow Manager, you will play a key leadership role in coordinating and improving patient flow across Manning Hospital.

You will:

• Coordinate patient flow across departments using real-time information, data and proactive strategies.
• Lead daily patient flow huddles and facilitate timely, safe admissions, transfers and discharges.
• Monitor patient flow, identify emerging issues and implement timely solutions.
• Work collaboratively with senior managers, Nurse Managers, frontline staff and multidisciplinary teams.
• Engage with patients and families to support a positive and coordinated care experience.
• Identify and address barriers to timely patient movement and discharge.
• Monitor service performance and contribute to achieving relevant targets and KPIs.
• Support effective workforce and resource management.
• Provide leadership, guidance and development opportunities for staff.
• Contribute to service improvement initiatives that strengthen patient flow, efficiency and quality of care.
• Promote a culture of collaboration, accountability and patient-centred care.

About you

We are looking for an experienced and motivated senior Registered Nurse who thrives in a fast-paced environment and enjoys finding practical solutions to complex challenges.

You will have:

• Current registration as a Registered Nurse with AHPRA.
• Minimum 3 years post-graduate nursing experience.
• Relevant postgraduate qualifications in clinical leadership or management, or currently undertaking relevant study.
• Demonstrated leadership experience within a clinical or hospital environment.
• Strong understanding of patient flow, admissions, transfers and discharge processes.
• The ability to remain calm, adaptable and solution-focused in high-pressure situations.
• Excellent communication, negotiation and stakeholder engagement skills.
• The ability to build strong, collaborative relationships across multidisciplinary teams.
• Strong organisational and prioritisation skills with the ability to respond to competing demands.
• A commitment to service excellence, continuous improvement and person-centred care.

If you're an experienced nurse leader who enjoys bringing people together, solving problems and making a tangible difference to how patients move through hospital care, this is an opportunity to make your mark at Manning Hospital.

What we can offer you:

• Opportunities for ongoing learning and professional development
• Sustainable Healthcare: Together towards zero
• Monthly Allocated Days Off (for full-time employees)
• 4 weeks annual leave (pro-rata for part time employees)
• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance
• Salary packaging options - up to $11,600 plus novated leasing
• Fitness Passport for health and well-being - discounted gym options for you and your family
• Employee Assistance Program (EAP) for staff and family members
• The Welcome Experience helps you and your family connect with local people and resources, making it easier to settle in and feel at home in your new community. Learn more atwww.nsw.gov.au/welcomeexperience

Additional Information

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa.

We are unable to accommodate visa sponsorship for applicants requiring a visa for this position.

An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

Hunter New England Health is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace.Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact***************@health.nsw.gov.aufor confidential support.

This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging:

is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via *********@salarypackagingplus.com.au or 1300 40 25 23.

Hunter New England Health employees may be eligible for a range of benefitssuch as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses.