Patient Flow Manager

Hunter New England Local Health District; Newcastle; On-site; AUD 158,000 - 161,000; Full time

Benefits offered by this job

Annual leave (pro rata)

Parental leave

Salary packaging

Fitness Passport

EAP

Work-life balance

Job summary

Hunter New England Local Health District is seeking an experienced Nurse Manager Grade 3 to join the Patient Flow Unit at John Hunter Hospital. You will lead district-wide inter-hospital transfers, coordinate clinical handovers and support timely patient movement across facilities.

The role requires postgraduate leadership qualifications, AHPRA registration, and a strong track record in clinical leadership.

Qualifications

• Postgraduate qualification in clinical leadership or management.
• Current registration as an Registered Nurse with AHPRA.
• Experience in patient flow, inter-hospital transfers and referrals.

Responsibilities

• Coordinate inter-hospital transfers for Priority Category 2–5 patients with clinical handover and bed placement.
• Provide clinical advice and act as central contact for referrals and transfers with hospital teams and NSW Ambulance.
• Monitor district-wide patient flow and escalate barriers to access to minimise delays.

Skills

Leadership

Coordination

Clinical handover

Communication

Education

Postgraduate qualification in clinical leadership or management

Tools

Health information systems

Job description

Make a difference to patient access and flow across Hunter New England Local Health District.

Remuneration: $158,236.73 - $161,174.38 per annum + 12% Superannuation + Salary Packaging Employment Type: Permanent Part Time Position Classification: Nurse Manager Grade 3 Hours Per Week: 34 hours per week Requisition ID: REQ704625 Application close date: Sunday 15th November 2026

Hunter New England Local Health District is seeking an experienced and motivated Nurse Manager Grade 3 to join the Patient Flow Unit, based in the new North Block building at John Hunter Hospital. This is an exciting opportunity to provide district-wide leadership and coordination of inter-hospital patient transfers, supporting the safe, timely and efficient movement of patients across HNE public health facilities.

What you'll be doing:

• Coordinate inter-hospital transfers for Priority Category 2–5 patients, including clinical handover, transfer timeframes and appropriate bed placements.
• Provide clinical advice and act as a central point of contact for referrals and transfers, liaising with hospital teams, HNE Executive, NSW Ambulance and Patient Transport Services.
• Monitor district-wide patient flow, identify and escalation barriers to access, and work collaboratively to minimise transfer delays and support timely patient care.

Working within a small, collaborative team of Nurse Managers, you will play a key role in facilitating patient access to appropriate care, coordinating clinical handovers and resolving patient flow challenges across the district.

To be successful in this role, you will have:

• A comprehensive understanding of the NSW Ministry of Health policy framework, priorities and performance indicators, and their application to acute care, patient flow and access within health services.
• Demonstrated knowledge and experience in patient management and relevant health information technology systems, with the ability to utilise these to support effective patient flow and access.
• Relevant postgraduate qualifications in clinical leadership or management, together with current registration as a Registered Nurse with the Australian Health Practitioner Regulation Agency (AHPRA) and authority to practise.

What we can offer you:

• The opportunity to make a real difference to patient flow and access across Hunter New England Local Health District.
• Join a supportive, close-knit team of experienced Nurse Managers.
• A structured two-week supernumerary orientation program to build your confidence and skills.
• Ongoing support and guidance from the Service Manager and the wider team.
• Opportunities to work closely with senior clinical and executive leaders across the district.
• The opportunity to develop your leadership skills while contributing to improved patient care and outcomes.
• Opportunities for ongoing learning and professional development.
• Sustainable Healthcare: Together towards zero.
• 4 weeks annual leave (pro-rata for part time employees).
• Paid parental leave (for eligible employees) - giving you the opportunity for true Worklife balance.
• Salary packaging options - up to $11,600 plus novated leasing.
• Fitness Passport for health and well-being - discounted gym options for you and your family.
• Employee Assistance Program (EAP) for staff and family members.

For role related queries or questions contact Jessica Crombie on [e-mail]

Additional Information

To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. We are unable to accommodate visa sponsorship for applicants requiring a visa for this position. An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies.

Hunter New England Health is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to the community.

We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact [e-mail] for confidential support.

Information for Applicants

Applicants will be assessed against the essential requirements and selection criteria contained in the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp This is a Category A position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category A positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy.

Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via [e-mail] or 1300 40 25 23.

Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. Connect with us on Facebook and LinkedIn! .