Patient Experience & Safety Leader

NSW Health; Canterbury-Bankstown; Hybrid; AUD 110,000 - 150,000; Full time

Benefits offered by this job

12% superannuation

Annual leave with 17.5% leave loading

One extra day off each month

Work-Life Balance

Flexible work options

Job summary

South Western Sydney Local Health District is seeking a Patient Experience Manager (Nurse Manager Grade 3) to lead patient safety initiatives, clinical governance and quality improvement across multidisciplinary teams.

The role focuses on driving safer patient care, organisational learning, and engaging stakeholders to foster a strong safety culture. Applicants must hold AHPRA registration and have experience in clinical practice improvement.

Qualifications

• Current Authority to Practice as a Registered Nurse with Australian Health Practitioners Regulation Agency (AHPRA).
• Experience in clinical practice improvement, continuous quality initiatives, and implementing patient safety systems aligned with MoH policies.
• Demonstrated leadership, strong interpersonal and communication skills to engage stakeholders and drive safety culture.

Job description

South Western Sydney Local Health District is seeking a Patient Experience Manager (Nurse Manager Grade 3) to lead patient safety initiatives, clinical governance and quality improvement across multidisciplinary teams.

The role focuses on driving safer patient care, organisational learning, and engaging stakeholders to foster a strong safety culture. Applicants must hold AHPRA registration and have experience in clinical practice improvement.