Patient Engagement Coordinator

Jointli; Sydney; Vor Ort; AUD 39.000 - 50.000; Teilzeit

Zusammenfassung

Jointli in Sydney is seeking aPatient Engagement Coordinator to welcome patients, coordinate appointments with our orthopaedic and allied health team, and help create a seamless patient journey from first contact to recovery.

The role offers hands-on exposure to marketing, communications and business growth initiatives, with opportunities to contribute ideas and support clinical Pilates programs and wellness services.

Qualifikationen

• A bubbly, confident communicator who enjoys connecting with people.
• Interested in sport, injury rehabilitation, movement and the human body.
• Organised, proactive and able to learn quickly in a busy environment.

Aufgaben

• Welcome patients and ensure they feel cared for and understood.
• Coordinate appointments, enquiries and communications across the orthopaedic and allied health team.
• Identify opportunities to make the patient experience even better.
• Gain exposure to orthopaedics, physiotherapy, rehabilitation and sports-focused care.

Kenntnisse

Communication

People skills

Organised

Ausbildung

Pursuing health degree (physiotherapy / exercise science)

Jobbeschreibung

Are you a people-person who loves creating great experiences and helping others feel their best?

Our busy orthopaedic and allied health practice is looking for a warm, energetic and organised Patient Engagement Coordinator to help create an outstanding patient experience from first contact through to rehabilitation and long-term wellness.

This is an ideal role for someone studying physiotherapy, exercise science or a related health degree, or for someone already working as a fitness instructor, Pilates instructor, personal trainer or sports coach.

About the role

You will be at the heart of our patient journey welcoming patients, coordinating appointments with our allied health team, and ensuring every interaction is seamless.

You will also gain hands‑on exposure to marketing, communications and business growth initiatives. This may include social media content, promoting Clinical Pilates programs, assisting with events, and helping patients engage with services that support their recovery and wellbeing.

Hours

Monday to Thursday, 12:00 pm to 6:00 pm

Friday off every week (Enjoy a three-day weekend)

This schedule is perfect if you want to spend mornings at university, coaching, attending placement, or working towards your own fitness goals.

You will

Build positive relationships with patients and help them feel cared for and understood.

Coordinate appointments, enquiries and communications across the orthopaedic and allied health team.

Identify opportunities to make the patient experience even better.

Gain valuable exposure to orthopaedics, physiotherapy, rehabilitation and sports-focused care.

About you

A bubbly, confident communicator who enjoys connecting with people.

Interested in sport, injury rehabilitation, movement and the human body.

Passionate about sports physiotherapy and keen to learn more about orthopaedic and allied health care.

Organised, proactive and able to learn quickly in a busy environment.

Excited by variety, happy to contribute ideas and motivated to make a genuine difference in people’s lives.

Why you’ll love working with us

A supportive, fun and friendly team that values both excellence and enjoyment.

Meaningful patient contact in a modern, patient-focused practice.

Exposure to orthopaedics, physiotherapy, rehabilitation and Clinical Pilates.

Practical experience that complements study or work in health, fitness and sport.

Opportunities to develop skills in patient care, communication, marketing and practice operations.

Genuine career development and promotion opportunities as the practice grows.

Friday off every week (enjoy a three-day weekend).

If you are looking for a role that combines people, health, sport and wellness we would love to hear from you.