Pathology Specimen Collector

Healius; Cannonvale; On-site; AUD 34,000 - 48,000; Part time

Benefits offered by this job

Flare Benefits platform – Access aWide

Fitness Passport

Health & financial benefits – incl. Bn

Employee Assistance Program (EAP)

Childcare support – Kiddo

Career development

Job summary

Healius, via its QML Pathology brand, is seeking a Pathology Collector in Cannonvale. The role involves collecting blood and other samples, delivering a calm, professional patient experience and maintaining accurate records to support timely diagnosis.

Training of 6 weeks is provided through the Healius Academy, with full-time hours for the first 2 weeks and then a minimum of 25 hours per week. The position is permanent part time (20 hours per week) Monday to Friday 10:30am–2:30pm, with casual

Qualifications

• Previous experience in pathology collection is desirable but not essential
• Certificate III in Pathology Collection is desirable but not essential
• A background in healthcare or strong customer-facing experience

Responsibilities

• Collect blood and other samples with care, accuracy and attention to detail
• Provide a welcoming, calm and professional experience for patients
• Prepare and package specimens for transport in line with procedures
• Maintain accurate records and follow required processes
• Support smooth daily operations across the collection site

Job description

Job Reference: 21625

Brand: QML Pathology

Location: Cannonvale

Job Type: Permanent Part Time - 20.00 hours per week

Schedule: PT 20 Hours Monday to Friday, 10.30am - 2.30pm & Casual Roles

At Healius, we’re united by a shared purpose: making a difference to the future of Australia’s health. Now is an exciting time to join us as we transform into a stronger, more agile organisation, with a focus on excellent customer and patient experiences, smarter ways of working and being a great place for our people to work.

This role is suited to people who enjoy helping others and want to do meaningful work. Pathology Collectors play a vital role in their community and are often the first person a patient meets on their healthcare journey, helping them feel comfortable, supported and confident they’re in good hands.

You’ll be part of a team that takes pride in delivering high-quality care and creating positive patient experiences every day. With supportive leaders, a strong team culture and a focus on recognising the moments that matter, you’ll have the support you need to grow and make a meaningful impact.

About Us

Healius is one of Australia’s leading healthcare companies, committed to supporting quality, affordable and accessible healthcare for all Australians. Through our network of state-based and specialty brands, we provide high-quality diagnostic services that support clinicians to make informed decisions and improve patient outcomes.

With more than 80 medical laboratories and approximately 2,000 patient collection centres nationwide, we process approximately one in four Medicare-funded pathology tests each year, supporting services that extend from some of Australia’s largest and most complex private and public hospitals to regional areas and remote Indigenous communities.

About The Role

As a Pathology Collector, you will collect blood and non-blood samples while delivering a positive, professional and caring experience to every patient. You’ll play an important role in ensuring samples are handled accurately and efficiently to support timely diagnosis and care.

Key responsibilities:

• Collect blood and other samples with care, accuracy and attention to detail
• Provide a welcoming, calm and professional experience for patients
• Prepare and package specimens for transport in line with procedures
• Maintain accurate records and follow required processes
• Support smooth daily operations across the collection site

About You

Experienced Pathology Collectors are highly regarded, however this role can suit people from a range of backgrounds. Some of our most successful Collectors have come from working in aged care, disability support, nursing or in customer-facing roles where they have experience supporting people and providing a great service.

If you’re reliable, caring and willing to learn, we’re open to supporting you to build a career in this space.

Qualifications and Experience

• Previous experience in pathology collection is desirable but not essential
• Certificate III in Pathology Collection is desirable but not essential
• A background in healthcare (. aged care, disability, nursing) or strong customer-facing experience

Requirements

• A valid Working With Children Check (WWCC), or willingness to obtain one prior to commencement
• Ability to provide evidence of immunisation requirements including Hepatitis B

Key Skills and Attributes

To be successful in this role, you will have:

• A genuine care for people, with a high level of empathy and professionalism
• Strong communication skills, with a natural ability to connect with others, explain clearly and build trust
• Ability to follow processes and procedures with accuracy and consistency
• Ability to manage your time and prioritise tasks
• Comfortable working both independently and collaboratively in a team environment
• Sound judgement, with a willingness to learn and the ability to adapt, take initiative and act within scope

We believe everyone leads, no matter what role they are in. Our ways of leading are the behaviours we expect our people to embody: Customer Focused, Accountable, Collaborative, Credible and Resourceful.

Training

This role requires completion of a 6-week paid training program designed to build the essential skills and knowledge needed to succeed in collections. This requires a commitment to full-time hours for the first 2 weeks, followed by a minimum of 25 hours per week. Training is delivered internally as part of our Healius Academy onboarding program and may be accelerated based on previous experience.

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Benefits, Perks and Wellbeing

At Healius, we offer a range of benefits designed to support your wellbeing, lifestyle and life outside of work.

• Flare Benefits platform – Access a wide range of discounts and perks across everyday essentials, retail, entertainment, technology and more.
• Fitness Passport – Enjoy discounted access to gyms, pools and fitness centres across Australia.
• Health & financial benefits – Including corporate health insurance discounts, banking benefits and salary packaging options.
• Employee Assistance Program (EAP) – Free and confidential wellbeing support for you and your immediate family.
• Childcare support – Free access to Kiddo, a national platform connecting you with trusted babysitters, nannies and flexible childcare options, with discounts on bookings.
• Career development – Grow your skills with access to online learning, courses and development pathways.