Parts Technician - Oakbank

Emmetts Pty Ltd; Oakbank; Presencial; AUD 50.000 - 65.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive salary package

Purchased Leave

Paid Parental Leave

Salary Packaging options (incl. novate

Flexible work arrangements

Career development support

Health & wellbeing support

Resumo da vaga

Emmetts Oakbank is seeking a motivated team member to join the Parts team, supporting John Deere and STIHL ranges. This full-time role blends retail sales, parts support, and hands-on order fulfilment, with training provided for the right person.

Based in the Adelaide Hills, you’ll assist customers across agriculture, viticulture and domestic machinery, focusing on parts enquiries, quotes, backorders, and timely dispatch. A proactive, customer-focused attitude is essential.

Qualificações

• Experience in retail sales, parts or a similar customer-facing role.
• Technical curiosity and confidence learning a broad product range.
• Collaborative approach to working in a small team.
• Commitment to friendly, reliable customer service.

Responsabilidades

• Helping customers with retail and parts enquiries in person and by phone
• Supporting internal parts sales for the Service and Sales departments
• Preparing quotes, managing backorders and following up with customers
• Keeping customers informed on new products, services, and promotions
• Processing orders, including picking, packing and dispatch

Conhecimentos

Retail sales experience

Parts knowledge

Customer service

Team player

Descrição da vaga

Job Category: Agriculture, Nature & Animal,Parts Interpreting

Established in 1957 Emmetts are a leading multi-franchise agricultural equipment group and one of Australia’s largest John Deere dealers. With 15 branches covering the broad-acre, viticulture, horticulture and grounds care farming sectors of Victoria and South Australia we are highly regarded in the farming community and believe the key to our success is the people who work for us!

Our team has a genuine passion for developing integrated farming solutions that help the Australian farming industry be the best it can be. Join us in our purpose to keep farmers, farming!

Job Description

Enjoy helping customers and have an interest in machinery? Join the Parts team at Emmetts Oakbank, supporting customers across our John Deere and STIHL ranges. This full-time role combines retail sales, parts support and hands-on order fulfilment, with training provided for the right person.

Based in the Adelaide Hills, you’ll help customers across agriculture, viticulture and domestic machinery, with a strong focus on property maintenance.

About the Role

Working closely with customers and our Sales and Service teams, you’ll help find the right parts and keep orders moving. Your responsibilities will include:

• Helping customers with retail and parts enquiries in person and by phone
• Supporting internal parts sales for the Service and Sales departments
• Preparing quotes, managing backorders and following up with customers
• Keeping customers informed on new products, services, and promotions
• Processing orders, including picking, packing and dispatch

Hours: Full-time, Monday to Friday, plus rostered Saturday mornings approximately twice a month.

What We’re Looking For

We’re looking for someone with a proactive approach who brings:

• Experience in retail sales, parts or a similar customer-facing role
• Technical curiosity and confidence learning a broad product range
• A collaborative approach to working in a small team
• A commitment to friendly, reliable customer service
• Agricultural or small-engine machinery experience is highly regarded, but not essential. If you’re keen to learn, we’ll provide training.

Why Join Emmetts?

Emmetts is a family-owned business and one of Australia’s top John Deere dealerships, with 15 branches across Victoria and South Australia. You’ll have access to:

• Competitive salary package with a range of benefits
• Purchased Leave, Paid Parental Leave, Salary Packaging options (including novated leasing and remote living allowances)
• Flexible work arrangements and a strong focus on work-life balance
• Career development support through our dedicated Learning and Development Team
• Health & wellbeing support, including free and confidential counselling via our Employee Assistance Program, in partnership with MindFit
• Recognition programs that celebrate individual and team achievements

Bring your customer service skills and interest in machinery to Emmetts Oakbank. to build your career with our team.