Parts Interpreter

Hitachi Construction Machinery; Gunnedah Shire Council; On-site; AUD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Parts Interpreter in Gunnedah, where you will play a crucial role in delivering exceptional service to customers and internal teams. This permanent full-time opportunity offers competitive pay, ongoing training, and a commitment to safety. You will be responsible for sourcing parts, processing orders, and maintaining records while exceeding sales targets. With a focus on growth and a supportive environment, this role is perfect for those with a passion for customer service and a desire to develop their career in a leading global machinery provider.

Benefits

Competitive Salary + 11.5% Super

Two annual discretionary bonuses

Paid Parental Leave

Discounts at 500+ retailers

Discounted Medibank health insurance

Access to Employee Assistance Program

Ongoing development with career growth opportunities

Qualifications

• Commitment to safety culture and positive attitude toward learning.
• Experience with earthmoving equipment is advantageous.

Responsibilities

• Coordinate and supply quality parts to customers and stakeholders.
• Process invoices and maintain records in MS Dynamics.

Skills

Excellent communication skills

Strong computer skills

Basic understanding of mechanical and parts concepts

Forklift license

Tools

Microsoft Dynamics

Job description

• Permanent Full-time Opportunity with OEM training
• Enjoy growth and great pay
• Full Corporate Uniform Supplied

The Opportunity

Hitachi is seeking a customer-focused Parts Interpreter to join the Gunnedah team. This role involves coordinating and supplying quality parts to external customers and internal stakeholders while meeting sales targets and delivering high service levels.

Key Responsibilities:

• Provide parts and sundry items to both external customers and internal teams
• Identify, interpret, and source parts to meet customer needs
• Process invoices, raise purchase orders and resolve discrepancies
• Ensure sales targets are achieved or exceeded by identifying new sales opportunities and developing relationships with existing customers
• Maintain records in MS Dynamics and handle customer inquiries
• Deliver exceptional service via phone, email, or in-person
• Provide daily support to branch the operations

To succeed, you will need:

• Commitment to the HCA Safety Culture (safety first)
• Positive attitude toward learning and growth
• Basic understanding of mechanical and parts concepts
• Strong computer skills
• Excellent communication skills (verbal and written)
• Forklift license (preferred but not required)
• Experience with Microsoft Dynamics and earthmoving equipment is a not essential but highly advantageous

Benefits

• Competitive Salary + 11.5% Super
• Bonus: TWO annual discretionary bonuses for increased earning potential
• Paid Parental Leave: per company policy
• Discounts: Save at 500+ retailers with orange benefits! Including staff discounts on Hitachi Products
• Health: Discounted Medibank health insurance
• Wellness: Access to Employee Assistance Program
• Training: Ongoing development with career growth opportunities

Who Are We?

Hitachi Construction Machinery Australia (HCA) is a global leader in providing machinery for the Construction, Mining, and Forestry industries. We are known for our commitment to excellence and innovation, delivering reliable, high-quality equipment backed by a dedicated team.

Apply Now

Submit your resume for consideration. At Hitachi, we believe success comes from the partnership of our market-leading products and exceptional people. We are an equal opportunity employer, committed to diversity and inclusivity.

As part of our recruitment process, successful candidates may be required to undergo background checks, including criminal record checks and employment medical assessments.