Parts Interpreter

Work Initiatives; City of Kalgoorlie-Boulder; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Supportive team

Training & development

Customer focus

Job summary

Our client in Kalgoorlie is seeking a skilled Parts Interpreter to support mining, construction and industrial customers. You will interpret parts requests, advise on selection, and ensure timely delivery while maintaining accurate stock and collaborating with internal teams and suppliers.

You will provide technical assistance, quotes, and outstanding customer service, contributing to efficient operations and high customer satisfaction in a fast-paced environment.

Qualifications

• Experience as Parts Interpreter in mining/construction/industrial sectors.
• Strong knowledge of hydraulic and industrial equipment and parts.
• Excellent communication and interpersonal skills with a customer-focused approach.
• Proficient in using inventory management software and Microsoft Office Suite.
• Strong attention to detail and organisational skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Valid driver’s licence.

Responsibilities

• Accurately interpret and process parts requests from customers via phone, email, and in person.
• Provide expert advice and technical assistance on parts selection and compatibility.
• Maintain and update inventory records with accurate stock levels.
• Liaise with suppliers to source and order parts as required.
• Prepare and issue quotes for parts with competitive pricing and timely follow-up.
• Assist with stocktaking and inventory management activities.
• Support the sales team with product knowledge and customer enquiries.
• Maintain a high level of customer service at all times.

Skills

Parts interpretation

Customer service

Inventory management

Technical knowledge

Microsoft Office

Driver's license

Tools

Inventory software

Job description

Our client, a leader in the hydraulic and industrial services industry, is seeking a skilled and experienced Parts Interpreter to join their Kalgoorlie team.

This is a fantastic opportunity to work with a company that provides specialised solutions to the mining, construction, and agricultural sectors. The role is key to ensuring customers receive the highest level of service and support.

Position Overview:

As a Parts Interpreter, you will be responsible for assisting customers with parts enquiries, processing orders, and ensuring the timely and accurate delivery of parts. You will collaborate with both internal teams and external clients to offer expert advice on parts selection and maintain an efficient inventory system.

Key Responsibilities:

• Accurately interpret and process parts requests from customers via phone, email, and in person.
• Provide expert advice and technical assistance to customers regarding parts selection and compatibility.
• Maintain and update inventory records, ensuring accurate stock levels and efficient order processing.
• Liaise with suppliers to source and order parts as required.
• Prepare and issue quotes for parts, ensuring competitive pricing and timely follow-up with customers.
• Assist with stocktaking and inventory management activities.
• Support the sales team with product knowledge and customer enquiries.
• Ensure a high level of customer service is maintained at all times.

Qualifications and Experience:

• Previous experience in a Parts Interpreter role within the mining, construction, or industrial sectors is highly desirable.
• Strong knowledge of hydraulic and industrial equipment and parts.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Proficient in using inventory management software and Microsoft Office Suite.
• Strong attention to detail and organisational skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Valid drivers licence.

Why Join Our Client:

• Competitive salary package commensurate with experience.
• Opportunity to work with a dynamic and supportive team.
• Ongoing training and professional development opportunities.
• Be part of a company that values innovation, excellence, and customer satisfaction.