Parts Interpreter

Bapcor Limited; Australia; On-site; AUD 52,000 - 78,000; Full time

Benefits offered by this job

Job security

Generous salary & incentives

Training & career development

No Sundays or nights

Team member product discounts

Job summary

Burson Auto Parts in Mulgrave is seeking a motivated Salesperson/Parts Interpreter to deliver outstanding customer service and support a loyal customer base in a fast-paced, hands-on environment. You'll join a knowledgeable team, with training and support to help you hit the ground running, whether you have auto parts experience or a genuine interest in the industry.

This role emphasizes clear communication, a helpful phone manner, and the ability to translate technical issues into simple

Qualifications

• Exceptional communication skills.
• Customer service champion required.
• Experience or passion for auto parts preferred.
• Well presented with professional appearance.
• Excellent telephone manner.
• Ability to influence and negotiate.
• Ability to translate technical problems into simple solutions.
• Background in European vehicles is an advantage.

Responsibilities

• Inbound phone & online sales processing.
• In-store customer service.
• Order & receipt incoming stock.
• Process & pick purchase orders.
• Showroom merchandising, pricing & maintenance.

Skills

Exceptional communication

Customer service

Auto parts interest

Well presented

Great phone manner

Negotiation

Problem translation

European vehicles knowledge

Job description

Company Description

Burson are Australia's preferred Trade Supplier of Parts, Tools, Accessories & Workshop Equipment

Burson are Australia's preferred Trade Supplier of Parts, Tools, Accessories & Workshop Equipment Australian Owned & Operated, we have over 225 stores nationwide, over 850 delivery vehicles and availability of over 500,000 parts. With first class knowledge and service, we are your local mechanical parts supplier.

You may not have heard of Bapcor, but you will know our brands.

Our businesses – including Burson, Autobarn, Midas, Truckline, BNT and JAS – are inside cars, on four-wheel drives and all over trucks.

We are an ASX listed company whose business spans the end-to-end aftermarket supply chain covering trade, retail, networks and service.

In joining our team, you’ll be welcomed into a supportive business with more than 900 locations and 5,000 team members across Australia, New Zealand and Thailand.

We are committed to creating a safe, inclusive environment where our people can thrive and do their best work.

We’re also passionate about our delivering for our customers, and living our values of:

• We do the right thing
• We are in it together
• We give a damn
• We get it done

Job Description

We have a great opportunity for a motivated Salesperson/ Parts Interpreter to join our experienced and friendly team in Mulgrave. This role is perfect for someone who thrives on delivering outstanding customer service and enjoys being part of a fast-paced, hands-on environment.

You’ll be supporting our loyal customer base and working closely with a knowledgeable team who are passionate about what they do. Whether you bring prior Auto Parts experience or a genuine interest in learning the industry, you’ll hit the ground running with training and support behind you.

Key Responsibilities

• Inbound phone & online sales processing
• In-store customer service
• Order & receipt incoming stock
• Process & pick purchase orders
• Showroom merchandising, pricing & maintenance

Qualifications

• Exceptional communication skills
• A customer service champion
• Experience or a passion for auto parts
• Well presented
• Great phone manner
• Ability to influence & negotiate
• Ability to translate technical problems to simple solutions
• Background in European vehicles would be an advantage

Additional Information

• Job security
• Generous salary & incentives
• Training & career development
• No Sunday's or nights
• Team member product discounts