Parts Interpreter

Truckline; Australia; On-site; AUD 55,000 - 75,000; Full time

Job summary

Truckline in New South Wales seeks a Parts Interpreter to be the first point of contact for customers, sourcing the right parts to keep trucks and fleets operating efficiently.

You will interpret parts requirements, process orders, prepare quotations and follow up on sales opportunities while building strong relationships with trade, fleet and workshop customers. A current driver’s licence and good computer skills are essential in this fast-paced transport environment.

Qualifications

• Experience interpreting parts requirements for heavy vehicles or related industries.
• Strong customer service and sales capabilities.
• Excellent communication and relationship-building abilities.
• Solid computer and administration skills.
• Ability to multitask and prioritise effectively.
• Current driver’s licence and mechanical interest.

Responsibilities

• Interpret and identify heavy vehicle parts requirements for customers.
• Provide superior service to trade, fleet and workshop customers.
• Process customer orders accurately and efficiently.
• Prepare quotations and follow up sales opportunities.
• Build and maintain strong customer relationships.
• Liaise with warehouse and branch teams to ensure timely orders.
• Assist with stock enquiries and inventory availability.
• Contribute to branch sales and service targets.

Skills

Parts interpreting

Customer service

Sales skills

Communication

Computer skills

Multitasking

Driver's licence

Mechanical interest

Job description

Job Description

As a Parts Interpreter, you'll be the first point of contact for our customers, providing expert advice and sourcing the right parts to keep trucks and fleets operating efficiently.

Your responsibilities will include:

• Interpreting and identifying heavy vehicle parts requirements
• Providing exceptional service to trade, fleet and workshop customers
• Processing customer orders accurately and efficiently
• Preparing quotations and following up sales opportunities
• Building and maintaining strong customer relationships
• Liaising with warehouse and branch teams to ensure timely order fulfilment
• Assisting with stock enquiries and inventory availability
• Contributing to branch sales and service targets

Qualifications

You are someone who genuinely enjoys helping customers and creating positive experiences. You thrive in a fast-paced environment and take pride in finding solutions.

To be successful, you'll ideally have:

• Previous Parts Interpreting experience within automotive, truck, commercial vehicle or related industries
• Strong customer service and sales skills
• Excellent communication and relationship-building abilities
• Good computer and administration skills
• The ability to multitask and prioritise effectively
• A current driver's licence
• Mechanical aptitude or an interest in vehicles and the transport industry

Additional Information

About Bapcor

Bapcor is the Asia-Pacific region's leading provider of vehicle parts, accessories, equipment and services, employing thousands of team members across Australia, New Zealand and Thailand.

Our values guide everything we do:

• We Give a Damn
• We Are In It Together
• We Get It Done
• We Do The Right Thing

If you're ready to join a team that values expertise, customer service and collaboration, we'd love to hear from you.