Part-Time Tech Solutions & Sales Consultant

Telstra; Echuca; On-site; AUD 38,000 - 54,000; Part time

Benefits offered by this job

12% Superannuation

Telstra Discounts 30%

240 brands & partners

16 weeks parental leave

Telstra Extra Day Off

Gender affirmation leave

Cultural Leave

Blood Donor Leave

Additional leave up to 4 weeks

17,000 learning programs

Flexible working hours

Performance rewards

Inclusive culture

Job summary

Telstra Retail in Echuca is seeking a part-time Customer Service & Sales Consultant to assist customers with product selection, service activation, and troubleshooting. You’ll act as a friendly tech expert, helping customers find solutions and building lasting connections in-store.

You will contribute to store performance by meeting KPIs, working with your team, and delivering quality service in a busy retail environment.

Qualifications

• Proven ability to communicate clearly and effectively with customers.
• Ability to advise customers and tailor solutions to their needs.
• Prior experience in a retail or customer service setting is a plus.
• Comfort with learning products and services to assist customers.

Responsibilities

• Deliver exceptional customer experiences by helping customers choose products and services.
• Stay updated on Telstra products and services to provide informed guidance.
• Aim to meet or exceed sales targets while maintaining customer connections.
• Collaborate with team to create a welcoming store environment and achieve goals.

Skills

Great communication skills

Solution-oriented

Sales drive

Resilience and positivity

Customer-facing experience

Job description

Telstra Retail in Echuca is seeking a part-time Customer Service & Sales Consultant to assist customers with product selection, service activation, and troubleshooting. You’ll act as a friendly tech expert, helping customers find solutions and building lasting connections in-store.

You will contribute to store performance by meeting KPIs, working with your team, and delivering quality service in a busy retail environment.