Part-Time Tech & Customer Solutions Champion

Vodafone Australia; Gold Coast City; On-site; AUD 35,000 - 48,000; Part time

Benefits offered by this job

Competitive pay and bonuses

SIM plan with unlimited calls/texts &デ

Volunteer, parental and gender-affirm/

5 days additional leave

In-depth product & tech training

Future you leadership & internship/tra

Job summary

Vodafone Australia is seeking a Customer Solutions Advisor for a part-time role in Helensvale on the Gold Coast. You will act as a customer champion, helping people connect and navigate technology in daily life, with training provided to level up knowledge in a dynamic industry.

You’ll engage with customers to understand needs, offer value-based solutions, and guide them through app usage and troubleshooting while earning incentives and enjoying flexible hours in a supportive team environment.

Qualifications

• Excellent communicator with strong interpersonal skills and a positive attitude.
• Ability to adapt to a fast-paced retail environment and learn new technology.
• Keen interest in gadgets and trends with a customer-first mindset.

Responsibilities

• Assist customers by understanding needs and recommending Vodafone products and services.
• Troubleshoot basic technical queries and guide customers to use the Vodafone app.
• Provide value-driven solutions and ensure customers receive the best advice and experience.

Skills

Customer service

Communication

Tech-savvy

Tools

POS systems

Job description

Vodafone Australia is seeking a Customer Solutions Advisor for a part-time role in Helensvale on the Gold Coast. You will act as a customer champion, helping people connect and navigate technology in daily life, with training provided to level up knowledge in a dynamic industry.

You’ll engage with customers to understand needs, offer value-based solutions, and guide them through app usage and troubleshooting while earning incentives and enjoying flexible hours in a supportive team environment.