Part Time Supervisor - Petbarn Lismore

Petbarn; Lismore; On-site; AUD 30,000 - 39,000; Part time

Benefits offered by this job

Discounts across Greencross network

Pet-friendly workspace

Career growth opportunities

Novated leasing

Workplace benefits program

Corporate health insurance

Employee Assistance Program 24/7

Petbarn Foundation support

Job summary

Petbarn Lismore is seeking a Part Time Supervisor (approximately 25 hours per week) to help the store run smoothly and deliver expert pet care advice. You will supervise, coach staff, and ensure high standards of customer service while supporting health, nutrition and wellness product recommendations.

The role involves opening/closing the store, assisting with sales and large purchases, maintaining stock and a friendly, pet-loving environment. Two years in a high-volume retailer is preferred.

Qualifications

• Two years' experience in a high-volume retailer.
• Strong interpersonal and communication skills.
• Ability to train and coach a team to deliver service excellence.

Responsibilities

• Provide supervisory assistance to Store Manager and Assistant Store Manager.
• Offer knowledgeable, caring advice on pet wellness products.
• Train and coach the store team to deliver service excellence and meet business objectives.
• Open and close the store with associated security tasks.
• Keep the store organised and shelves well-stocked; some heavy lifting required.
• Assist with sales, returns, and large purchases.

Skills

Customer service

Leadership

Retail sales

Pet care knowledge

Job description

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! As a Part Time Supervisor at Petbarn Lismore (approx 25 hours per week), you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

Provide supervisory assistance to the Store Manager and Assistant Store Manager

Provide knowledgeable, caring advice on pet wellness products

Build relationships with customers, offering warm, genuine service

Train and coach the store team to deliver service excellence, business objectives and best practice

Keep the store organised and shelves well-stocked (some heavy lifting required)

Assist with sales, returns, and large purchases

Responsibility of opening and closing the store with associated security tasks

Why choose Petbarn?

Connect with pets and their owners, making a real difference

Gain valuable training in pet care and wellness

Be part of a team that values passion, authenticity, caring, knowledge and togetherness

Progression opportunities

About You:

A natural love for animals and people

At least two years' experience working with a high-volume retailer

Friendly, patient, and eager to he

Organised and detail-oriented

What’s in It for You:

Pet-filled days with the chance to make a difference

Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities

Access to novated leasing, workplace benefits program and corporate health insurance

Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family

Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Please note that only shortlisted candidates will be contacted