Part Time Supervisor - Petbarn Castle Hill

Petbarn; Sydney; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Novated leasing

Workplace benefits program

Corporate health insurance

Employee Assistance Program

Job summary

Petbarn Castle Hill is seeking a Part Time Supervisor (approx. 25 hours per week) to lead the store team, support the Store Manager, and help pet parents choose the right health, nutrition, and wellness products.

You will train staff, keep shelves stocked, assist with sales and returns, and handle opening and closing duties. The role offers meaningful work with pets and their families in a friendly, team-focused environment.

Qualifications

• Minimum two years' experience in a high-volume retailer.
• Strong customer service and communication skills.
• Ability to train and coach team members.
• Organised with attention to detail.

Responsibilities

• Provide supervisory assistance to store management.
• Offer knowledgeable advice on wellness products.
• Build relationships with customers and deliver warm service.
• Train and coach store team to deliver service excellence.
• Open and close the store with security tasks.

Skills

Retail supervision

Customer service

Team training

Stocking & merchandising

Tools

POS system

Job description

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! As a Part Time Supervisor (approx. 25 hours per week) at Petbarn Castle Hill, you’ll help pet parents make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

• Provide supervisory assistance to the Store Manager and Assistant Store Manager
• Provide knowledgeable, caring advice on pet wellness products
• Build relationships with customers, offering warm, genuine service
• Train and coach the store team to deliver service excellence, business objectives and best practice
• Keep the store organised and shelves well-stocked (some heavy lifting required)
• Assist with sales, returns, and large purchases
• Responsibility of opening and closing the store with associated security tasks

Why choose Petbarn?

• Connect with pets and their owners, making a real difference
• Gain valuable training in pet care and wellness
• Be part of a team that values passion, authenticity, caring, knowledge and togetherness
• Progression opportunities

About You:

• A natural love for animals and people
• At least two years' experience working with a high-volume retailer
• Friendly, patient, and eager to help
• Organised and detail-oriented

What’s in It for You:

• Pet-filled days with the chance to make a difference
• Discounts across the Greencross network including Petbarn stores and Greencross Vets, pet-friendly workspace, and career growth opportunities
• Access to novated leasing, workplace benefits program and corporate health insurance
• Access to Employee Assistance Program and wellness resources, available 24/7 for yourself and your family

Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Please note that only shortlisted candidates will be contacted