Part Time Returns Processor

The Self Styler; Gold Coast City; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Flexible weekday hours

Supportive team environment

Clear training and simple processes

Opportunity for extra hours

Job summary

The Self Styler is seeking a reliable part-time Returns Processor to join our Burleigh Heads warehouse team. This hands-on, detail-focused role involves processing customer returns quickly and accurately, inspecting garments, and restocking for resale.

You’ll work 20 hours a week, Monday to Friday, with extra hours during peak periods. A great fit if you enjoy structured, process-driven work and taking initiative.

Qualifications

• Excellent attention to detail and pride in doing things properly.
• Fast, efficient work with high accuracy at pace.
• Structured, process-driven approach to tasks.
• Ability to think for yourself, solve problems and take initiative.

Responsibilities

• Process customer returns accurately from start to finish.
• Inspect returned garments for quality and condition.
• Check items for wear, faults, tags, and discrepancies.
• Update return information in the system and complete processing.
• Restock approved returns for resale.
• Identify and escalate issues with returned items.
• Keep the returns area clean and organized.
• Follow processes to ensure consistent handling of returns.

Skills

Attention to detail

Fast and accurate

Independent worker

Team player

Basic computer skills

Shopify experience

Tools

Shopify

Job description

The Self Styler is looking for a reliable part-time Returns Processor to join our growing team.

This role is super hands on and detail focused. You’ll be responsible for processing customer returns quickly, accurately, and to a high standard. It’s a great fit for someone who doesn’t mind repetitive work, enjoys staying organised, works efficiently, and takes pride in getting things done properly.

About Us

The Self Styler is an online women’s fashion brand with a loyal local and global community. We’re a family-owned business based in beautiful Burleigh Heads, offering a welcoming and supportive workplace.

This is a part-time role (20 hours a week) based in our Burleigh Heads Warehouse. Approximately 4 hours per day, Monday to Friday, with additional hours available during peak periods.

What you’ll be doing:

• Processing customer returns accurately and efficiently from start to finish
• Inspecting returned garments carefully to ensure they meet quality standards
• Checking items for condition, tags, wear, faults, and discrepancies
• Updating return information and completing system processing
• Restocking approved returns and ensuring garments are ready for resale
• Identifying and escalating issues with returned items
• Keeping the returns area clean, organised, and efficient
• Following processes to ensure returns are handled consistently and correctly
• Working quickly while maintaining a high level of attention to detail
• Looking for ways to improve processes and taking initiative when needed
• Supporting the wider warehouse team during busy periods

This role is for you if:

• You have excellent attention to detail and take pride in doing things properly
• You are fast, efficient, and can maintain accuracy while working at pace
• You enjoy structured, process-driven work
• You can think for yourself, solve problems, and take initiative
• You’re reliable, punctual, and take ownership of your responsibilities
• You’re comfortable working independently and as part of a small team
• You have an interest in women’s fashion and enjoy working with quality garments
• You have basic computer skills (Shopify experience is a bonus but not essential)

What we offer:

• Part-time, stable employment with consistent weekday hours
• Opportunity for additional hours during peak periods
• Supportive team environment
• Clear training and simple processes

Must be available throughout November and December during our peak trade period, with flexibility and willingness to work additional hours when required.

If you’re someone who enjoys being productive, staying organised, and making sure things are done properly, we’d love to hear from you.