Part-Time Optical Concierge, Flexible Eyewear Dispensing

George & Matilda Eyecare; Noosa Shire; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Attractive hourly rate

Part-time role 24 hours per week

Flexible working arrangements

On-the-job training and ongoingsupport

Family and friends discounts andbenefi

Ongoing learning and development

Welcoming and supportive team culture

Job summary

George & Matilda Eyecare Noosaville is seeking a friendly Part-Time Optical Dispenser to help patients look, feel and see their best. Working approximately 24 hours per week across 2-3 days, you will guide patients through their eyewear journey, provide dispensing advice and deliver exceptional customer service in a welcoming practice.

You'll collaborate with a supportive team, learn about lenses and coatings, and enjoy ongoing training and development within a proudly Australian organisation

Qualifications

• A genuine passion for patient care and customer service.
• Previous retail, customer service, or optical dispensing experience.
• Strong communication and relationship-building skills.
• A positive and friendly approach to helping patients.
• Excellent attention to detail and organisational skills.
• The ability to confidently learn and recommend product solutions.
• A collaborative, team-focused attitude.

Responsibilities

• Assisting patients in selecting frames, lenses, and eyewear solutions.
• Providing exceptional customer service and personalised dispensing advice.
• Explaining lens options, coatings, and vision solutions.
• Processing orders and managing transactions.
• Maintaining the presentation and organisation of the practice.
• Supporting stock control and general practice operations.
• Working collaboratively with the wider team to deliver outstanding patient experiences.

Skills

Patient care

Customer service

Optical dispensing experience

Communication skills

Attention to detail

Teamwork

Job description

George & Matilda Eyecare Noosaville is seeking a friendly Part-Time Optical Dispenser to help patients look, feel and see their best. Working approximately 24 hours per week across 2-3 days, you will guide patients through their eyewear journey, provide dispensing advice and deliver exceptional customer service in a welcoming practice.

You'll collaborate with a supportive team, learn about lenses and coatings, and enjoy ongoing training and development within a proudly Australian organisation