Part Time Customer Service & Sales Consultant VICTORIA POINT

Telstra; City of Brisbane; On-site; AUD 30,000 - 60,000; Part time

Job summary

An iconic telecommunications brand in Brisbane is seeking a Part Time Customer Service & Sales Consultant. Ideal candidates will have experience in customer service and sales, showcasing their skills in a fast-paced retail environment while helping customers connect through the latest technology. The role offers competitive benefits including performance-related commission and ongoing training.

Benefits

Team performance-related commission

30% off Telstra services

Continuous training opportunities

Telstra SIM card

Exclusive discounts across 240 brands

16 weeks paid parental leave

Qualifications

• Experience in a customer-facing role.
• Drive to exceed sales targets and KPIs.
• Ability to connect with a variety of customers.

Responsibilities

• Provide solutions for customers through consultative sales.
• Showcase products and identify client needs.
• Continuously train on the latest tech and gadgets.

Skills

Customer service

Sales

Problem-solving

Communication

Job description

Overview

Employment Type: Permanent • Closing Date: 29 Oct 2025 11:59pm

Job Title: Part Time Customer Service & Sales Consultant – Victoria Point

Job Summary

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Telstra is hiring!

We’re an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We’re about providing the best experience and delivering the best tech on the best network.

Our Victoria Point store is hiring a Retail Consultant to join the team on a Part Time basis. Working in a Telstra Retail Store is not simply a job; it’s an opportunity for tech-curious problem solvers to build a meaningful career within a market leader. It’s a target-driven environment, within a team focused on getting you across the latest in tech and gadgets so you can help our customers get connected – faster, better, smarter.

What we offer

We have a tonne of great benefits here at Telstra, from thousands of training and career-growth opportunities, to exclusive discounts across hundreds of brands and partners. Take a look at all that’s on offer and how you can shape your benefits, your way. Below is a snapshot of just some of the cool things we offer:

• Team performance-related commission, with your first 2 months guaranteed, while you’re getting up and running

• 30% off Telstra services

• Continuous training from management, to keep enhancing your skills and helping you grow

• Telstra SIM card

• Exclusive discounts and offers across 240 brands and partners

• 16 weeks paid parental leave for primary and secondary carers

Your responsibilities

What you’ll do

As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor. To ensure you’re at the top of your game, you'll be continually trained on the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

About you

• You're able to easily build a connection with a variety of new and existing customers

• You can quickly develop customised solutions for customers

• You’ve got a drive to reach (and exceed) sales targets and KPIs

• You’re hungry to learn and grow within the role (and beyond)

• You have experience in a customer-facing role

• You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service

Apply and next steps

Apply now! After you’ve submitted your application, our next step is an assessment supported by our partner, HireVue. Please keep an eye out for their email to move things along. In the meantime, you can find more about life at Telstra and Retail Opportunities at Telstra.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders, and abilities because we know that diversity strengthens our team and enriches our work. We have zero tolerance for harassment of any kind and prioritise creating a workplace culture where everyone is safe and can thrive.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and/or any reasonable adjustments needed to participate equitably during the recruitment process.