Part-Time Clinic Receptionist: Friendly Admin & Scheduling

Brenda Carey Speech Pathology; City of Melbourne; On-site; AUD 43,000 - 45,000; Part time

Job summary

Brenda Carey Speech Pathology, based in Malvern East, VIC, is seeking a friendly, organised Receptionist to welcome clients and manage daily front-desk tasks. You will handle phone and online enquiries, schedule appointments and maintain accurate records to support our team of speech pathologists.

You’ll need strong communication skills, a current Working with Children Check, and at least 2 years of healthcare reception experience.

Qualifications

• Strong communication and computer skills required.
• Current Working with Children Check is required.
• Permanent Australian working rights with no restrictions.
• Minimum 2 years’ reception or administration experience in a healthcare setting.

Responsibilities

• Greeting and welcoming clients to the clinic.
• Managing phone, in-person and online enquiries.
• Scheduling and rescheduling appointments and handling cancellations.
• Maintaining accurate records and data entry in the practice management software.
• Processing payments in person and over the phone via HICAPS.
• Keeping the clinic clean, organised and welcoming.
• Supporting the broader team with general administration.
• Escalating queries to the Director or Admin Lead when required.

Skills

Communication skills

Computer skills

Working with Children Check

Australian working rights

Healthcare reception experience

Tools

Practice management software

Cliniko

Job description

Brenda Carey Speech Pathology, based in Malvern East, VIC, is seeking a friendly, organised Receptionist to welcome clients and manage daily front-desk tasks. You will handle phone and online enquiries, schedule appointments and maintain accurate records to support our team of speech pathologists.

You’ll need strong communication skills, a current Working with Children Check, and at least 2 years of healthcare reception experience.