Parliamentary Security Officer: Protect & Assist Visitors

Queensland Government; Brisbane; On-site; AUD 60,000 - 75,000; Full time

Job summary

Queensland Parliament is seeking a Parliamentary Security Officer to provide protective security, monitor and respond to emergencies across the Parliamentary Precinct. You’ll be the first point of contact for many visitors and play a key role in delivering exceptional customer service while contributing to a safe and welcoming environment for Members, staff, contractors and visitors.

This role requires professionalism, sound judgement and teamwork.

Qualifications

• Experience in customer-facing roles or public service.
• Strong interpersonal and written/spoken communication skills.
• Ability to work across varied shifts including nights and weekends.

Responsibilities

• Maintain a visible, professional security presence across the precinct.
• Deliver high-quality customer service and assistance to Members, staff, visitors and contractors.
• Operate access control points and visitor entry points; monitor CCTV and alarms.

Skills

Customer service

Security awareness

Communication

Teamwork

Tools

CCTV systems

Job description

Queensland Parliament is seeking a Parliamentary Security Officer to provide protective security, monitor and respond to emergencies across the Parliamentary Precinct. You’ll be the first point of contact for many visitors and play a key role in delivering exceptional customer service while contributing to a safe and welcoming environment for Members, staff, contractors and visitors.

This role requires professionalism, sound judgement and teamwork.