Palliative Care Volunteer Manager (Health Manager Lvl 1) - Perm FT

NSW Health; Council of the City of Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

A local health service in New South Wales is seeking a Volunteer Service Coordinator to manage and expand its Palliative Care Volunteer program. The role requires strong interpersonal and administrative skills, along with a relevant degree. The successful candidate will work across multiple sites, coordinating the recruitment and supervision of volunteers to deliver high-quality care to patients and their families. Join a dedicated team making a meaningful impact on the community.

Benefits

Salary Packaging

Discounted Gym Membership

Professional development opportunities

Qualifications

• Experience in coordinator roles and working with volunteers.
• Demonstrated sound computer and writing skills.
• Comprehensive understanding of Palliative Care principles.

Responsibilities

• Manage and develop the Palliative Care Volunteer Service.
• Coordinate recruiting and managing volunteers.
• Supervise volunteers during programs.

Skills

Strong interpersonal skills

Communication skills

Negotiation skills

Administrative abilities

Education

Degree in a relevant health-related field

Job description

Overview

About the Opportunity

We are a passionate team committed to making a difference.

This is an exciting time to be a part of the SWSLHD palliative care Volunteer service! We are looking for an exceptional networker to connect and expand our team of Volunteers.

In this role, your focus will be on hospitals/Palliative care unit and community sites within the Macarthur, Wollondilly and Wingecarribee LGAs and you will have a crucial role in expanding our volunteer program across all community sites and hospitals within these LGAs. To do this, you will be primarily based in the Macarthur area and come to Liverpool Hospital on a sessional basis to work with District Palliative Care Team. You will work in collaboration with an existing Palliative Care Volunteer Manager who focuses on hospitals/Palliative care Unit and community sites in the Bankstown, Fairfield and Liverpool LGAs. Your responsibilities will include coordinating and undertaking all tasks relating to recruiting and managing volunteers, ongoing community visiting programs and hospital/PCU programs; and supervision of volunteers. Together with the existing Volunteer Manager, you will provide cross cover for each other during periods of leave.

The Volunteer Manager/s will be responsible for developing and leading a volunteer service whose key focus is to support palliative care community and hospital services. The service is supported by an Admin Officer and is connected to Volunteering Australia and Palliative Care NSW Volunteering networks.

We have an exciting opportunity for you to make a difference in the lives of patients and their carers.

Our services are as diverse as the people we support. The common thread is our commitment to quality and recognising individual talents and challenges.

What You'll be Doing

The position/s will work in collaboration to manage and develop the SWSLHD Palliative Care Volunteer Service across multiple sites within SWSLHD: hospital, palliative care wards and community, and to coordinate and undertake all tasks relating to recruiting and managing volunteers.

Where You'll Be Working

Liverpool Hospital, founded in 1813, is the major health service for south-western Sydney, offering a wide range of state-wide services including critical care and trauma, neonatal intensive care, and brain injury rehabilitation. As a key teaching facility for UNSW Sydney and Western Sydney University, it provides extensive clinical services, including emergency care, cancer treatment, paediatrics, and mental health services. The hospital features 23 operating theatres and has a capacity for 877 beds.

The ongoing $830 million redevelopment as part of the Liverpool Health and Academic Precinct is transforming the hospital into a global hub for medical innovation. This redevelopment will expand clinical services, enhance research and teaching facilities, and introduce state-of-the-art equipment and amenities.

Working at Liverpool Hospital means being part of a forward-thinking, innovative team dedicated to providing exceptional patient care. The hospital's commitment to education and research offers numerous opportunities for professional development and career progression.

The vibrant and supportive work environment, combined with the hospital's central location near public transport and local amenities, makes it an ideal place to grow your career while making a meaningful impact on the community.

How to Apply

To be considered for this position, please ensure you address the below questions as thoroughly as possible. View our application guide for information on how to respond to criteria and improve your application.

• A degree in a relevant health-related field, or equivalent work experience in a multidisciplinary health or welfare setting, including volunteer service. Previous experience in coordinator roles and working with volunteers is essential.
• Demonstrated administrative abilities including sound computer and writing skills, alongside strong interpersonal, communication, and negotiation skills. Proven experience in planning and delivering training programs, supervision, policy implementation, and contributing to strategic service planning.
• A strong interest in and comprehensive understanding of Palliative Care principles, with practical experience applying these in relevant settings. Demonstrated knowledge of Work Health & Safety (WH&S) principles and quality improvement processes.
• Current unrestricted Australian drivers licence (P2 Licence Acceptable) subject to obtaining NSW drivers licence within 3 months of appointment.

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Additional Information

Salary Packaging — South Western Sydney Local Health District employees are able to enjoy the benefits of salary packing. Visit Smart Salary for more details.

Health & Fitness — South Western Sydney Local Health District employees receive discounted Gym Membership/Corporate Wellbeing Programs, including Fitness Passport.

Transforming Your Experience — Transforming Your Experience (TYE) is SWSLHDs key strategy to always positively transform your, our patients, our consumers, our staffs and our communities experiences across our organisation and services. Our vision is that our care is always safe, high quality and personalised and all our staff are supported and empowered to achieve their full potential. SWSLHD upholds the CORE Values – Collaboration, Openness, Respect and Empowerment.

Eligibility — To be eligible for permanent appointment to a position in NSW Health, you must have an Australian citizenship or permanent Australian residency.

We are an equal opportunity employer and value diversity. We encourage applicants from Aboriginal and/or Torres Strait Islander backgrounds, people with disabilities and people from the LGBTQI+ community to apply. We are committed to a child-safe culture and expect staff to uphold the safety, welfare and wellbeing of children and young people.

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