Paint Store Specialist – Customer Focus & Tinting

Duluxgroup Ltd.; Underwood; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Up to $1,000 private health extras gap

Staff discounts on DuluxGroup products

Fitness Passport access

20 weeks paid parental leave (primary)

2 weeks partner leave from day one

Wellbeing Hub and EAP support

Recognition programs

Job summary

DuluxGroup Ltd. is seeking a proactive customer service professional for our Underwood Dulux Trade Centre. You will welcome trade and DIY customers, provide product recommendations, and assist with tinting and sales transactions in a busy retail environment.

Join a supportive team with opportunities for learning, career development, and employee benefits. The role requires good communication, a customer‑facing mindset, and the ability to lift up to 25kg.

Qualifications

• Demonstrated experience in a customer facing role
• Retail/Trade sales experience would be highly desirable
• Must be physically fit to lift products up to 25kgs

Responsibilities

• Welcoming and assisting trade and DIY customers with genuine care
• Offering advice and product recommendations that make a difference
• Mixing and tinting paint (we'll teach you—it's easier than it sounds!)
• Handling transactions and keeping the store looking its best

Skills

Customer service

Communication

Retail sales

Teamwork

Tools

POS system

Job description

DuluxGroup Ltd. is seeking a proactive customer service professional for our Underwood Dulux Trade Centre. You will welcome trade and DIY customers, provide product recommendations, and assist with tinting and sales transactions in a busy retail environment.

Join a supportive team with opportunities for learning, career development, and employee benefits. The role requires good communication, a customer‑facing mindset, and the ability to lift up to 25kg.