Pacific Fair QLD – Full Time Front of House Supervisors

YOMG; Gold Coast City; Hybrid; AUD 55,000 - 73,000; Full time

Benefits offered by this job

Discounted meals

Career development

Supportive workplace

Job summary

YOMG is hiring a Full Time Front of House Supervisor for Pacific Fair QLD. You will oversee the front of house team, ensuring exceptional service and a positive guest experience across a five-day roster including days, nights and weekends.

The role requires a hands-on, proactive leader with strong communication and organisational skills, and a genuine passion for hospitality. You’ll contribute to a supportive, energetic workplace with meals discounts and clear opportunities for professional

Qualifications

• Experience leading a front of house customer service team.
• Able to maintain exceptional service and positive customer experience.
• Hands-on, self-motivated and solutions-focused approach.
• Excellent communication and interpersonal skills.”
• Strong organisational and time-management abilities.

Responsibilities

• Lead and supervise the front of house team to ensure high-quality guest experiences.
• Maintain exceptional service standards and positive customer interactions.
• Foster a proactive, customer-focused, and collaborative team environment.

Skills

Front of house supervision

Customer service leadership

Communication skills

Time management

Hospitality passion

Job description

Pacific Fair QLD – Full Time Front of House Supervisors

YOMG Pacific Fair is now seeking Full Time Front of House Supervisors!

To succeed in this role, you will need:

• Availability to work 38 hours per week across a five-day roster.
• Flexibility to work days, nights and weekends as required.
• Experience in managing a front of house customer service team.
• To be a leader, who can maintain exceptional service and positive customer experience.
• A hands-on, self-motivated and solutions-focused approach.
• Excellent communication and interpersonal skills.
• Strong organisational and time-management abilities.
• A willingness to learn, develop and uphold YOMG’s standards.
• A customer-focused mindset.
• A genuine passion for hospitality, quality food and exceptional service.

What’s in it for you?

• Discounted meals while working.
• Genuine opportunities for professional development and career progression.
• A supportive, energetic and people-focused workplace.

Agencies need not apply. We just want to speak to real people with zest and passion for the hospitality industry.

If you are excited by this opportunity, we would love to hear from you.

YOMG pays in accordance with the Fast Food Industry Award.