Ownership Services Graduate

BMW Group; Adelaide; On-site; AUD 53,000 - 68,000; Full time

Benefits offered by this job

27 days holiday per annum

Pension scheme

Subsidised on-site restaurant

Advantages scheme

Job summary

BMW Group, in partnership with Rolls-Royce Motor Cars, seeks an Ownership Services Graduate for a two-year programme at Goodwood. You will help develop strategies to grow Ownership Services, collaborate with global dealer networks, and drive improvements in customer retention and revenue from parts and accessories.

You will manage projects, work with regional teams, and contribute to new programme initiatives while gaining exposure to multiple regional offices.

Qualifications

• Minimum 2:2 in bachelor’s degree or pass in master’s studies, preferably in a business-related field.
• Experience with the full Microsoft Office Suite; Tableau configuration beneficial.
• Excellent communication skills, both written and verbal; creative and proactive.

Responsibilities

• Manage a multi-functional project team to achieve targets within quality, time, and budget constraints.
• Deliver programmes to increase customer retention within the dealer network.
• Review performance with regional teams to compare against targets and budgets.
• Benchmark regional performance against quality and budget targets.
• Create and update quality standard documentation to support ISO9001 qualification.
• Take ownership of Ownership Services projects and contribute to sustainable growth.

Skills

Excellent communication

Creative thinking

Enthusiasm

Strong work ethic

Microsoft Office Suite

Tableau Report Configuration

Education

Bachelor’s degree (2:2) or Master’s pass

Tools

Microsoft Office Suite

Tableau Report Configuration

Job description

Aftersales Strategy & Processes Goodwood 04.10.2026

Ownership Services Graduate

START WITH WHAT INSPIRES YOU.

Everything starts with passion at Rolls-Royce Motor Cars. It turns a profession into a vocation. It drives us to keep reinventing mobility and to bring innovative ideas onto the roads. Our teams work as a strong unit where every opinion is valued. We have set future-focused goals within a practical and long-term framework —all with the intention to enact positive change and continue our pursuit of proactive responsibility. Plus, we pride ourselves on providing a friendly, supportive environment and management style, having some great benefits for our employees (including a car scheme), career development, progression and work-life balance.

We’re committed to providing an environment where you can be yourself and be your best. This includes welcoming you into an inclusive culture, investing in your continuous learning and development, giving you access to breadth and depth of experience. We want to provide you with challenging and rewarding opportunities to make a difference, offering flexible working options and giving ample reward and recognition.

Rolls-Royce Motor Cars, Goodwood, West Sussex (UK) - Ownership Services Graduate– 2 Year Graduate Programme (September 2027)

We are looking for a high-calibre, eager to learn Graduate looking to take the next step in their career in Business and Project Management. You will be a part of our Rolls‑Royce Motor Cars Ownership Services team where we develop strategies to achieve sustainable business growth for Ownership Services in conjunction with our global dealer network. This involves working with internal teams and regional colleagues to improve processes and develop programmes designed to increase customer retention and revenue derived from the sales of parts and accessories. Regular reviews to measure the efficiency of existing programs alongside investigating new revenue streams will help us steer the business to achieve future internal profit targets, something you will be a key and valued part of from day one. In addition to your placement within Ownership Services, you could have the opportunity to work alongside one of our regional teams in one of the five regional offices around the world.

What awaits you?

• Managing a multi-functional project team to achieve project targets within quality, time, and budget constraints.
• Involvement in projects aiming to deliver new programmes designed to increase customer retention within the dealer network.
• Working with the regional teams to review the performance of existing programmes to monitor performance against business expectations.
• Benchmarking regional performance against quality and budget targets.
• Creating and updating quality standard documentation such as process documents to support the company’s ISO9001 qualification.
• Acting as a feedback channel for lessons learnt and potential improvements within the wider Ownership Services department and global regional teams.
• You will also have the chance to take ownership of a specific Ownership Services project, something that you will develop throughout your two-year programme.
• To work on a personalised project that focuses on driving sustainable business growth.

Qualifications and experience

• Have achieved a minimum of a 2:2 in your bachelor’s degree, or a pass in your master’s studies - preferably in a business-related field, sales, marketing, project management.
• Experienced in using the full Microsoft Office Suite. Additionally, experience in Tableau Report Configuration would be beneficial but is not essential.
• Excellent communication skills, both written and verbal.
• A creative individual who can think outside the box, willingly contributing ideas to improve and advance our processes.
• Enthusiasm and a strong work ethic.
• An interest in the Luxury and Automotive industries, coupled with a willingness to develop an understanding of how the Rolls‑Royce brand generates both their clients and income.
• A full UK Driving License is advantageous but is not essential.

What can you look forward to?

• Great Pay –A competitive annual salary, 27 days holiday per annum (pro rata to your contract)and an attractive pension scheme.
• Rewarding Work-Life Balance– Contracted working hours are38 hours a week.
• Exciting Additional Benefits –You will have the opportunity to enjoy other employee benefits, a subsidised on-site restaurant and access to our Advantages scheme which gives you a range of offers and discounts.

To be eligible for this position, you must be able to provide proof of your legal right to work in the UK.

Successful candidates will be required to complete background screening checks and the offer of employment will be subject to results which we consider are satisfactory. Checks may include references, right to work, IT system Compliance Integrity Check (COIN), CV and relevant qualifications. Checks may also include criminal records, adverse financial (credit), directorships, address, internet research and/or driving licence. If you have any queries on any of these checks, please discuss with us and we will be happy to go through with you in more detail.

At the BMW Group, we place great importance on equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience, and skills of the applicants.

Closing date for applications: Sunday 18th October 2026.

Any further questions? Email us on [e-mail]