Owners Corporation Assistant

Sanctuary Lakes Resort Services; City of Melbourne; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Supportive team environment

Diverse role with community and物业管理暴露

Job summary

Sanctuary Lakes Resort Services – Point Cook VIC is seeking a professional, organised, and customer-focused Owners Corporation Assistant to join our team on a full time basis. This role supports day-to-day administration, serves as a key contact for residents and committee members, and contributes to compliance and stakeholder engagement.

You will report to the Owners Corporation Operations Manager and manage multiple priorities, ensuring accurate records and exceptional service in a

Qualifications

• Previous experience in Owners Corporation Assistant or similar.
• Strong organisational and time-management skills.
• Excellent written and verbal communication.
• High attention to detail and accuracy.
• Strong customer service and professional demeanor.
• Ability to work independently and show initiative.
• Experience in Owners Corporations, property management, real estate, or community management.

Responsibilities

• Act as the first point of contact for residents, contractors, committee members, and other stakeholders, providing timely and professional assistance.
• Provide administrative support to the Owners Corporation Manager in the day-to-day management of Owners Corporations.
• Perform general office and Owners Corporation administration duties as required.
• Conduct and document garden inspections and assist with compliance monitoring and follow-up actions.
• Maintain accurate Owners Corporation records, databases, registers, and filing systems.
• Assist with the preparation and distribution of committee meeting documentation, including agendas, minutes, and general communications.
• Monitor administrative deadlines and assist with upcoming projects, compliance activities, and other Owners Corporation requirements.

Skills

Organisational skills

Time management

Communication skills

Attention to detail

Customer service

Independence

Initiative

Industry experience

Job description

Sanctuary Lakes Resort Services – Point Cook VIC

Sanctuary Lakes Owners Corporation is seeking a professional, organised, and customer-focused Owners Corporation Assistant to join our team on a full time basis. This is an excellent opportunity for an experienced administrator who enjoys working in a community-focused environment and thrives in a role that combines administration, customer service, compliance, and stakeholder engagement.

About the Role

Reporting to the Owners Corporation Operations Manager, you will be responsible for supporting the day-to-day administration of the Owners Corporation while serving as a key point of contact for residents, committee members and visitors.

This role requires a proactive individual who can manage multiple priorities, maintain accurate records, and provide exceptional customer service while ensuring administrative functions are completed efficiently and professionally.

Key Responsibilities

• Act as the first point of contact for residents, contractors, committee members, and other stakeholders, providing timely and professional assistance.
• Provide administrative support to the Owners Corporation Manager in the day-to-day management of Owners Corporations.
• Perform general office and Owners Corporation administration duties as required.
• Conduct and document garden inspections and assist with compliance monitoring and follow-up actions.
• Maintain accurate Owners Corporation records, databases, registers, and filing systems.
• Assist with the preparation and distribution of committee meeting documentation, including agendas, minutes, and general communications.
• Monitor administrative deadlines and assist with upcoming projects, compliance activities, and other Owners Corporation requirements.

About You

• Previous experience in Owners Corporation Assistant or a similar role.
• Strong organisational and time-management skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills.
• High attention to detail and accuracy.
• Strong customer service skills and a professional, friendly manner.
• Ability to work independently and demonstrate initiative.
• Experience within Owners Corporations, property management, real estate, or community management.

What We Offer

• Flexible working arrangements where operationally appropriate.
• A supportive and collaborative team environment.
• A diverse and engaging role with exposure to community and property management.
• Opportunity to contribute to one of Victoria's premier residential communities.