Outreach Counsellor

Centrecare; Western Australia; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Salary packaging

Leave loading

Extra annual leave

Training & development

Staff insurance

Health cover discount

Employee Assistance Program

Clinical supervision

Cultural support

Job summary

Centrecare's Sky Service delivers confidential counselling and support for children aged 4–14 and their families who are affected by homelessness, within the Perth metropolitan area. The role focuses on assessment, counselling, and case coordination to help families access resources.

The successful candidate will work with marginalised groups, possess relevant qualifications, and demonstrate strong communication and documentation skills. Weekend and shift coverage are part of the role.

Qualifications

• Recognised tertiary level qualifications in Psychology, Social Work, Social Sciences, Aboriginal Studies and related disciplines.
• 1–3 years of experience in a similar position.
• Ability to work with marginalised and disadvantaged groups, especially children.
• Experience in counselling children and families.
• Knowledge of outreach services, individual/family support and/or case management.

Responsibilities

• Provide confidential counselling to children aged 4–14 and their families.
• Conduct assessments and develop client-focused support plans.
• Deliver evidence-based counselling and support strategies.
• Coordinate referrals to ongoing services and maintain service links.

Skills

Counselling

Communication

Case management

Outreach services

Education

Tertiary qualification in Psychology

Tertiary qualification in Social Work

Tertiary qualification in Social Sciences

Aboriginal Studies

Tools

Computer literacy

Job description

Respect, Excellence, Celebration, Compassion, Acceptance, Professionalism.

Join an organisation that makes a real difference within the community

About Centrecare

Centrecare is a not-for-profit organisation with over 300 employees and is committed to delivering quality professional counselling, support, accommodation, mediation and training services in over 11 locations across the Perth metropolitan, Goldfields and South West region.

• Tertiary qualification in Psychology, Social Work, Social Sciences
• 5 days extra leave (5 weeks in total!) plus many more generous NFP benefits

The Service – Sky Service

Centrecare's Sky Service is a confidential counselling and support service for children aged between 4 - 14 and their families who are currently being supported through Family Supported Accommodation Services. We service Southern and Eastern suburbs covering areas from Victoria Park, Armadale and Fremantle to Rockingham.

The primary objective of the Sky Service is to afford children aged 4-14 years of age every possible chance to overcome the challenges stemming from their encounters with homelessness through diverse therapeutic approaches and strategies. Extensive research consistently reveals that children who have experienced homelessness, especially those exposed to family violence, encounter higher levels of emotional and behavioural difficulties compared to their counterparts.

Centrecare Sky Service encourages children and their families to reach their full potential and helps them feel confident, happy and safe.

• To help children who have experienced homelessness or have been at risk of homelessness with the development of life skills and healthy child development through counselling and support.
• Undertake assessment and counselling of children specifically, and their families so as to improve and enhance their overall personal and social development, and their health and wellbeing.
• Through a case management approach, develop a client focused support plan for each child and their family.
• Make referrals to ongoing services if required and encourage children and families to stay connected to educational settings and supports, sport and recreation opportunities as well as physical and mental health services.
• Rostered 9am-5pm, 10am - 6pm shifts and Saturdayshifts.

Selection Criteria

• Recognised tertiary level qualifications in either Psychology, Social Work, Social Sciences, Aboriginal Studies and related disciplines.
• 1-3 years of experience in a similar position.
• Ability to work with marginalised and disadvantaged groups of people especially children.
• Demonstrated experience in the provision of counselling to children and families.
• Relevant experience in the areas of outreach services, individual/family support and/or case management.
• An understanding of strength-based approaches to client services.
• Computer literacy skills and the ability to collect statistical data related to service delivery.
• Well-developed communication skills, written and verbal.
• Able to work 10am to 6pm weekdays and Saturday 9am to 5pm.
• National Police Certificate (within 12 months validity).
• Working with Children Card, or eligibility to obtain one.
• Salary packaging options up to $15,900, increases your take home pay.
• Annual leave loading at 17.5%.
• Additional 5 days leave per year pro rata.
• Access to training and professional development.
• Personal Injury Insurance cover to and from work.
• Discounted corporate health cover provided for by Bupa and Medibank Private.
• Access to confidential Employee Assistance Program.
• Clinical and Management Supervision.
• Aboriginal staffprovided with cultural support through the Cultural Leads.

Children feel Valued, Heard, and Safe:

Safeguarding children and young people is everyone’s responsibility. Centrecare embeds child safety in all organisational practices with zero tolerance for child abuse, neglect, and exploitation.

We are Inclusive:

We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from First Nations people, people from culturally diverse backgrounds, people who identify as LGBTQ+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

We support the Uluru Statement from the Heart:

We are committed to walking alongside First Nations people to support a more inclusive Australia and Closing the Gap. All Centrecare employed Aboriginal staffare provided with cultural support through the Cultural Leads.